Absolutely overrated and overpriced. - 10 Butchers Korean BBQ Sunnyvale - Buy Reservations
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Ranked #7 in Sunnyvale's Best Restaurants.
🤮 1/5 - Absolutely overrated and overpriced.
By 👻 @Yvonne H., 03/19/2023 3:00 am
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Starting from receptionists, there are a bunch of them but all work like robots. They didn't seat us even our table was available with everyone at the party waiting just because our reservation time is 'not up'. They lectured us with bad attitude about that like it's our fault to come 15 minutes early (Owner: don't you want to turn the table faster?) With that, they didn't seat us even the time has passed until we reminded them several times. One receptionist continued to justified her action with bad attitude saying our reservation time had only passed for a bit. My advice: use a self check-in system with no flexibility, so you can save a lot of overhead at the reception unless you need to keep them for maintaining another 'line' for a special group of customers who pay them cash directly to get in. Our table wasn't big enough for the family style food with all the small dishes, with that we appreciated the servers splitting all our non-BBQ dishes for each of us on top of preparing the BBQ dishes. However, all the food came out so quickly, at a point we got a bunch of dishes on the table and we felt so rushed to finish our food without enjoying it. There were times the server were also rushing to take away our dishes there even took away unfinished food which we were working on right in front of us. We ultimately need to request our server to stop cooking to leave us some time and space to eat. The one star I left is for their excellent ventilation systems for not leaving spell on our cloths after all the chaos with an expensive bill.
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