poor service amazing view very expensive - 123樓At.Mosphere Burj Khalifa Dubai - Buy Reservations
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🤮 1/5 - poor service amazing view very expensive
By 👻 @Pam, 03/10/2024 4:00 am
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The afternoon tea was booked to celebrate a special birthday. We chose the menu before we arrived and opted not to pay extra for window seats. So six of us were crammed onto a table for 4 which restricted movement of another group nearby as well as us. There were empty tables i asked if we could move to a bigger table and was told there would be an additional cost so we declined- this place is expensive already. Manager came and said we had to move due to access issues and moved us to window seats. Hostess came over and went through different menu/cost details stating we had to pay extra and had a min spend due to where we were sat. I disagreed which then ruined the special birthday. We did get the menu we wanted at the cost we had opted for. Unlimited tea does not apply - we got one drink each we asked for more tea from waiters who then went and told hostess - who ignored our requests. A very uncomfortable experience and ruined birthday experience. Food was lovely but scones were tiny size half normal size. Food served very slowly then at 4pm we were told they were closing and we needed to get a move on I would not recommend.
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