I was so disappointed with Ace Gillett's this Saturday. - Ace Gillett's Lounge Fort Collins - Buy Reservations
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🤮 1/5 - I was so disappointed with Ace Gillett's this Saturday.
By 👻 @Naya P., 11/07/2022 3:00 am
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We were a party of 3 and we showed up around 8:00p.m for dinner and drinks, there was a 20 minute wait so we agreed to put our names down on the list to wait our turn. We have only been here for cocktails previously and knew that there will be a long wait at other restaurants. Hence why we stayed here for dinner and drinks. Well, 20 minutes turned into 45 minutes, turned into an hour and 15 before we got seated. Our issue was not with our wait time. Our issue was with the service we were given and the quality of the food we received. We noticed others waiting to be seated as well. Other parties were going up to the bar to grab drinks and we were told we weren't allowed to grab drinks while we were in the waiting area. Despite other groups being able to do so. We eventually decided to get drinks and it felt like the staff did not want to serve us. It was a very disappointing experience. Once we went to order dinner, multiple items on the menu were no longer available because they were sold out of them. We decided on ordering chicken sandwiches that came out 40 minutes after ordered them. The sandwich quality was unfortunately poorly made. The service was not great at all. I wish I could say good things about this establishment but my experience will cause me to not return here. The cocktails are always great but the poor service and poor quality of everything that transpired on Saturday night really does diminish the liking I did have for this place. I will say though, if you're looking for a jazz bar that has a very intimate setting. This bar is it. The cocktails are done well and the ambiance for a cocktail bar is there.
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