The service was great but other than that I have a lot to - Allora - Italian Restaurant Sacramento - Buy Reservations
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🤮 1/5 - The service was great but other than that I have a lot to
By 👻 @Crystal Z., 02/14/2024 3:00 am
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The service was great but other than that I have a lot to say. We were here for Valentine's Day and we booked it a few weeks ahead. I have been to Allora once and everything tasted fine. I was expecting to have the similar experience this time. However, they have a fixed menu for Valentine's Day and it doesn't taste good at all. First, if you have a fixed menu, you should definitely let your customers know what to expect when they make the reservation. The restaurant neither posts the menu on the website nor notify us prior to Valentine's Day. Do you guys expect your customers to rebook a new restaurant right on Valentine's Day??? They called us twice right on Valentine's Day but hanged up too quickly that we didn't even catch their call. When I was there and saw the menu, 80% of them are the stuff I wouldn't even eat. Second, if you guys can't turn the table promptly, you shouldn't accept that much reservations. A restaurant, especially a "fine-dining" restaurant, should not have their customers waiting and STANDING at the entrance for half an hour after their reservation time to be seated. Last but not least, fixed menu should offer acceptable, delicious and welcomed food, since customers are paying at least $600 for their dinner. You are a restaurant and people are here for your food. No one would be willing to pay $600+ for food that they dislike.
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