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🤮 1/5 - Crooks.
By 👻 @paulnE3413SW, 10/26/2021 3:00 am
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We were a table of 8. I ordered one of favorite dishes Shrimp Francese, while the rest of the table ordered Fish Dishes. After a long wait we were served. I took one bite and had to spit it out. It was cooked with extreme spices. I called over the waitress, who apologized and asked what would like and she would rush it. I asked for the same dish my wife had. the waitress came over about 15 minutes later to say they couldn't rush that dish. So I aske what can they rush. she named a dish and I said fine. I should add i'm 73 years old and this is probably the third dish I ever sent back and having been a waiter and bus boy in my teens, I am patient with restaurant servers. After the 7 other people at my table not only finished their meals, the table was cleared, one of my friends left the table to find our waitress and gave a her what for! she immediately came over to the table with a fish and stated so everyone could heart hat she would not charge me for my meal. When I finished my meal, we received the bill which included both my the dish I sent back and the the new dish. when we pointed out the error she came back with a new bill with one of the dished being charged for one of the dishes. Again we pointed out that she said that we would not be charged for my meal and if she didn't correct the bill, we wanted to see the manager. A manager came over came and stated that it is ANGELICEA'S POLICY TO CHARGED FOR BOTH DISHES IF A CUSTOMER RETURNS A DISH FOR SOMETHING OTHER THAN THE ORIGINAL DISH FOR REPLACEMENT AND THAT THE MADE AN EXCEPTION FOR US AND ONLY CHARGED FOR ONE DISH. All 8 of us agreed. ANGELICA'S NEVER AGAIN.
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