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🤮 1/5 - Thee worst dining experience EVER!
By 👻 @Jean W, 01/28/2024 3:00 am
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We booked last minute on 27.1.24 for a table of two at 6.30, after extensively reviewing the menu and with guidance from our waitress Magdalena we ordered the Potatas Bravas, Mushroom Croquettas, Crab Tostadas, Lamb Rack ( which replaced the slow cooked lamb) and the Red Prawns on a rice crisp and to drink we ordered two cocktails. This meal was by far the worst meal we have ever ordered. To start we sent the potatas and the croquettas back because they were luke warm at best, but put aside that these two dishes were barely warm the potatas was bland and had three tasteless blobs of jelly on top and the mushroom croquettas was filled with a grey tasteless slop. The prawn on the rice crisp was something similar to what I once observed on Gordon Ramsay kitchen nightmares, it turned to mush under my fork was watery and flavourless with zero texture and the prawns had not been deveined and were literally full of poo. We called our waitress over and pointed out our issues, she apologised and said she would bring the dishes back hot and was surprised to see the uncleaned prawns. The paella came next and things got even worse, the two prawns that sat on the Paella again were full of poo ; again not deveined, had no texture to them and were limp and looked watery; the Paella itself was tasteless mush, again we called the waitress and pointed out the problems , she explained they had a new chef??!! and were trying to get the menu right. The only good thing we can say about this experience was Magdalena ( who turned out to be an assistant restaurant manager) who could clearly see how poor these dishes were and was apologising profusely. The lamb Rack was ok, not great just ok and the cocktails tasted like fruit cordial and Kia ora orange mixed together. This was a calamity of a meal, the Manager Magdalena was clearly embarrassed by the catalogue of errors in this meal. The Chef needs sacking, in fact the whole kitchen staff on that night needs firing! It was a disgrace of a meal and Magdalena knew it.
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