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Aqua Shard London Reviews
Birthday for Five
Reservations required for a birthday dinner on a Wednesday night at 7:30. Availability of seating was minimal. The lighting gradually got darker as the dinner progressed. By the end of the dinner we could hardly see. Each person ordered a starter and
Fantastic evening
Came here for dinner for my girlfriend’s birthday and it was everything we expected. The view speaks for itself, the service from the waitress and sommelier was fantastic and the food was delicious. They even got us a birthday surprise dessert whic
Brunch
We went as we were gifted a red letter day voucher. The restaurant is lovely and the views are great. Staff were friendly and helpful. The food was lovely, portions on small side but thats to be expected as fine dining. The lady that looked after
This was our first time at the Shard and it took us a
This was our first time at the Shard and it took us a minute to figure out where to enter to get to Aqua Shard. So note to others - you enter from the lower street level. Once you walk inside you go thru security and elevator takes you straight up
Costly for the tourist $ but an experience
A Great themed High Tea especially for children - Peter Pan and Tinker bell motifs. Fabulous views over The Tower and London in general. Costly
Fabulous
The sunset menu and the matching real sunset was stunning. A very special place with great views and great food. It is expensive but it would be. Well worth it for a special occasion.
Amazing View
First class cocktails with a view. Attentive service and great ambiance. Highly recommend a visit but be prepared to pay for it!
A first date to remember. Wasn't cheap but still worth every penny IMHO!
We had a lovely evening. The panoramic views set a stunning backdrop that elevated the entire experience. Service was exceptional - They figured out how to be attentive without ever feeling intrusive or like they were rushing us in any way. Specia
Disappointing lunch
We went for our friend’s sixtieth birthday lunch. We had the set menu at £85 . The food was ok but not amazing, we felt rushed from the outset , starter came out straight away ,plates taken away almost as you had put your knife and fork down and n
Breathtaking views
Breathtaking and spectacular views of panoramic city of london We went for drinks in August Affordable prices for what its offering
Service charge then they added another tip own tip!
Expensive for what it is and mediocre service. What has irked us is we were charged the set price with their service charge, paid and have receipt. Credit card amount is £16 more as they added another tip. Despite numerous emails , they don’t re
Afternoon tea
Went yesterday with friends for the Peter Pan themed afternoon tea. Everything was fabulous . Food and service and views all amazing. Our server Jack was great too.
Sunset Roast was spectacular
Well what an amazing experience this was. I took my 3 month old daughter to AquaShard for my belated birthday meal with the Sunset Roast menu. The food was absolutely divine and the view with the most spectacular sunset. Each course had amazing flavo
DO NOT BOOK Peter Pan afternoon tea
DO NOT BOOK The Peter Pan afternoon tea!!! I feel like I have been robbed of money. I thought it would be magical for my little boys 5th birthday - he loves Peter Pan. The food arrived on a tray. There were 2 finger sandwiches each. The egg mayo was
Excellent food and service as well as great views
From the start this was a fabulous experience. And made my sister-in-laws 50th birthday so special - she was blown away. A warm welcome from the front of house staff, champagne whilst enjoying the view, a window table (thank you for making that happe
Fantastic views but overpriced food
Clearly you have to go here for the views! We booked for 7:30pm giving us the daytime and evening outlook … fantastic sunset and night outlook. Friendly service. Main dishes were lovely. Dessert was very poor though and would recommend you skip tho
We had a lot of choices for afternoon tea in London but
We had a lot of choices for afternoon tea in London but decided on the Aqua Shard for 2 reasons 1) stunning views of London and proximity to Tower Bridge and 2) Peter Pan Theme. My daughter (age 7) actually does not care for afternoon tea menus so w
We made our reservations a month in advance and were there
We made our reservations a month in advance and were there with my son and daughter after hearing raving reviews from friends. The start, the waiter didn't come to take our orders until we had to ask for him - 20 minutes after being seated. They
I would not recommend for afternoon tea - unless you are
I would not recommend for afternoon tea - unless you are taking children because of the Peter Pan theme. The view is great, but the service is subpar so it is distracting from the experience. We had to ask for water, plate change, utensils, tea, te
My daughter and I had a magical experience getting the
My daughter and I had a magical experience getting the Peter Pan high tea. They were accommodating to her food aversions and everything was delicious and so memorable.
Last leg of my Europe visit and I was going to fly out of
Last leg of my Europe visit and I was going to fly out of London. My SIL reserved a nice lunch at this restaurant for me and this is my welcome to London moment. If you're looking for such a place to dine and see the sights of the city - thi
First off-- the views are spectacular! But beyond this the
First off-- the views are spectacular! But beyond this the Aqua Shard is just OK! We went for Sunday brunch --food was ok( desserts were excellent esp the Posset and chocolate dome)Service was less than stellar-- our waiter disappeared halfway throug
I made the reservation just for drinks so we could
I made the reservation just for drinks so we could experience the view which was spectacular. When I made the reservation, I thought we would be able to have a chance to get changed before we went there but there wasn't enough time & so our
Spectacular Views! If you're in London, Aqua Shard is a
Spectacular Views! If you're in London, Aqua Shard is a must-visit for the breathtaking views alone! The cityscape at sunset is truly magical. The food? Meh. For the price point, I was not overly impressed by any of the options that we had and I
Great restaurant at the top of the tallest building in
Great restaurant at the top of the tallest building in London! Great ambience, food, service and the best views of London. Wonderful experience.
Disappointing.
Lousy service. Took 45 min to get a drink. Then dinner came in 10 min. Every meal went to wrong person and not timed. Waiter inattentive with attitude. Food just ok. Never return.
Great anniversary celebration
We had absolutely fantastic and unforgettable anniversary celebration . Huge thank you goes to MoMo who took excellent care of us. Will defo return .
5 star plus. Highly recommend.
5*+. Highly recommend. Amazing views, Fabulous food and most of all wonderful 5* service from all the team that served us especially Maria, Patty, Fares and Alessio, thank you Aqua Shard for a memorable evening. This was the best consistent service I
Dinner Anniversary
The view is obviously excellent and that’s the main reason being here :) Jorge that served us was very friendly and attended us really well! The timings of service was also good with no delays.
Average food with inflated prices and a compulsory tip!
My wife and I dined here last week and the view is obviously what many come for however, if that’s the best they can do for food it’s not worth the time in the elevator. We did the set course sunset dinner which by most standards was ok but nothi
Absolutely perfect in every way.
Absolutely amazing Peter Pan Afternoon Tea. Everyone needs to go, all the food was SCRUMPTIOUS, in particular the Peter Pan hats. So tasty and unlimited tea and coffee. I had the oat milk latte, it was very nice. We had a great view at a window
Momo is a legend
We had such a wonderful time and Momo looked after us amazingly. Will defo come again. Incredible views of the city and a buzzing atmosphere. Thank you Momo!
Delicious brunch
Beautiful brunch at Aqua celebrating a birthday. Food was excellent, don’t miss the English Style Breakfast, thank you Justo for looking after us, brilliant service
Fabulous experience but pricey
My husband and I went for Afternoon Tea here, the Peter Pan one specifically, which was absolutely fabulous. The tea consisted of the standard afternoon tea fsre, we had salmon and cream cheese, chicken thigh, and egg mayo sandwiches as well as littl
We went to the Aqua Shard on the 32nd floor for afternoon
We went to the Aqua Shard on the 32nd floor for afternoon tea. The food is ok, the dessert very good, the service excellent and the view absolutely amazing! The atmosphere is cozy. Definitely go for the view, since with good weather, it is truly amaz
Abominable service
A great location with spectacular night time views towards Tower Bridge, HMS Belfast etc. Minimum spend of £25 per head, not a problem at all as two drinks more than covers this! We were not eating so I cannot comment on restaurant service but the b
We showed up a good 20 minutes early for our afternoon tea
We showed up a good 20 minutes early for our afternoon tea time reservation at 3:15. They don't really have a waiting area so they sat us at a "waiting table" for about 20 minutes. Not to worry if you do the same as they seem to do this wit
Birthday treat
Absolutely perfect birthday meal. A special birthday plate was a lovely touch and Hannah our waitress was wonderful. Views of London are breathtaking. The heavenly punch cocktail is delicious and the view from the toilets is definitely one of a kind.
Terrible experience
The most terrible experience! I have been to this restaurant many times because friends and family visiting me in London are always keen to dine in the Shard. I have not had a worse experience than this weekend! I took friends visiting me from Jersey
An amazing evening. Great food, service and a 50th birthday made very special.
We celebrated my husbands 50th birthday last Monday evening and really had a wonderful experience. I must admit that I was very apprehensive after having read so many negative reviews and did consider cancelling our booking but my goodness I am so gl
Excellent. Peter Pan afternoon tea. The Shard
The Shard A wonderful experience Delicious Amazing seats with lovely view. Victor our waiter was marvellous thanks
Amazing service, fab food, stunning view
Fantastic birthday treat for teenage daughter. Great service from Luis, brilliant food and fabulous views. Really special dining experience.
Dinner for 30th
We went to celebrate my partners 30th with her family and the whole experience was incredible. Louis, our waiter was on top form and made us feel super comfortable with a good element of light hearted humor! Would highly recommend to anyone wanting t
Wonderful view, sophisticated food
We enjoyed soooo much the wonderful view of London! Very beautiful restaurant, very friendly personal and sophisticated food. The restrooms are also an attraction worthy to pay for :-) especially for the gentlemen. It”s not cheap, but I would rath
Great lunch
We had a very enjoyable cocktail followed by an excellent 3 course lunch. Prices were a little steep but not so bad for the setting and the service. the views were FABULOUS, despite the grey skies and the snow. Our table for both the preprandial cock
First time being in London.
Had a great meal here. We came 10 minutes before our time slot and were seated at the bar and served drinks while we waited. We were seated right on time and service was pleasant and quick. The food was great! Had the salmon, hake and chocolate desse
Great views.
Skip the dining-just go for a cocktail, it will be worth it if you enjoy views of London.
I'll have to say I was very surprised to see this place
I'll have to say I was very surprised to see this place only rated a 3-star from Yelp. It's rated higher on other platforms, and for good reason. This place is a must-see when visiting the London area. Reservations are strongly recommended.The sta
Where does one begin? I made a reservation weeks before and
Where does one begin? I made a reservation weeks before and had noted a request for "best table".They gave us had an obstructed view. The host told us they still need to seat those at the bar waiting for walk-in. I told her I had made this
If you want to enjoy the view, come before your reservation
If you want to enjoy the view, come before your reservation time, so you can secure a seat by the window. If you want to actually enjoy the food, don't come! This place does not serve edible food. They have a limited menu of approximately 5 starters,
Connect with users posting reservations for Aqua Shard London
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Aqua Shard London. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Aqua Shard London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Aqua Shard London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* MaternalRecord73, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* MaternalRecord73 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to MaternalRecord73 for any questions Peter may have as MaternalRecord73 user fills the bid.
3.) Finding the Reservation
* MaternalRecord73 now uses their connections at Aqua Shard London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If MaternalRecord73 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, MaternalRecord73 receives the $200 reward which is credited to MaternalRecord73's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Aqua Shard London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
