Terrible - Artichoke Basille's Pizza New York - Buy Reservations
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🤮 1/5 - Terrible
By 👻 @Anida M, 06/14/2022 3:00 am
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Upon my initial order for 6 bacon egg and cheese croissants, I was told there was no bacon from a short heavy-set light-skinned girl (I have no names). I asked if I could just have one without cheese and was told they come as they are already prepared. After waiting quite some time, I noticed a family arriving after my family had already been served. When I questioned this I was told by a dark-skinned Jamaican lady 9(again I have no names for them) that the order wasn't in the system. I provided the order numbers off of the receipt and I was told it didn't come up on her tablet screen. I then stated there was a screw-up somewhere, therefore fix it now as I waited long enough and have no interest in missing my flight! I was told, "I am not arguing with you I don't want you to waste your time." I asked her why did you waste all this time up until this point? You see us here in front of your waiting, waiting, and waiting why didn't you ask to see why we were waiting? I also stated that she is continuing to do so as I still don't have my order. At this time I saw that she was serving croissants with bacon and some without cheese! When I questioned this I was told they now have bacon?!??!! In addition, I was told they no longer had croissants and I had to take Stromboli's instead??!!!?? As if that wasn't enough a man who appeared to be a manager came out and she gave him a snippet(her version) of the issue and he could've cared less and returned to the back. If we weren't pressed for time I would have given him a piece of my mind!!! However, we almost missed our flight messing around with the 2 front staff taking and preparing orders if that's what you call it. This place clearly should not be operational!
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