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🤮 1/5 - Terrible experience
By 👻 @Yael Ravid, 03/08/2023 3:00 am
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First of all, I have to say that the waiters & somelier were very kind & I don't have a single bad thing to say about them. Over all, the food wasn't very good, but I realize it's a matter of taste. My problem was that we received 2 dishes with bugs in them! In the first one the bug was on top & in the second the bug was inside a transparent cracker in the second dessert! It was cooked together. Disgusting. In both times, the waiters replaced the dish & addmitted it is a mistake. The final savory course was a pegion that came with it's fried legs on a plate! I assume that if you are serving such an unordinary dish, you will notify the guests or have some alternative. It was absolutely horrifing. We returned it & they just moved along to the next dish so I assumed that these 2 issues will be addressed in some way... well no. Nobody cared. Finally, we were offered with tea & they charged us 9 euro for each. The whole experience cost 512 euro for 2 persons that had bugs in 2 dishes, retured a dish & no compensation of any kind for the horrible experience. I have worked in restaurants for 10 years, not michelin, but still very famous chef restaruants that would never ignore such things! Who ever manages this place isn't worried about the hygiene of the kitchen or the reputation of the restaurant. The final & most outrageous thing was that when we booked this table the price was 150€ (I have a screenshot of the reservation done on October) & at the end they charged me 160€ without even notifing in advance- How rude! This alone is cause for compaint. Needless to say that the experience that we had was very dissapointing! We came to Paris to celebrate my sister's 40th birthday & we looked forward to this dinner very much & ended up leaving with the fealing that we were deceived. I really can't believe that this is considered a michelin star restaurant. Finally, after sending the restaurant my feedback, they completely ignored it & even when I addressed them on Instagram several time, they still continued to ignore
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