Style & substance - Auberge du Soleil St. Helena - Trade Reservations
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Rutherford's Best Hotels that are most frequently booked by customers of Auberge du Soleil St. Helena
😍 5/5 - Style & substance
By 👻 @Joey Gutierrez, 11/30/2022 3:00 am
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Auberge du Soleil remains one of my favorite hotels anywhere. So much so that I am actually reviewing it again after our latest stay because there is still more praise to share. Since I went into more descriptive detail in my original review from April 2021 and because Napa and Sonoma are replete with excellent resorts, I am going to focus on what makes Auberge unique (and in my opinion, the best). First, it has a low guest count with all of the facilities and amenities of a much larger resort. Auberge has an amazing spa with cold plunge, warm springs, hot tub and steam rooms, a large saltwater pool and hot tub, an indoor-outdoor gym, a tennis court, walking trails, an outdoor sculpture garden as well as two restaurants and a bar. It is also an adults-only resort with only 50 rooms, a spa that is only open to on-property guests and dining that is closed to the public for breakfast. Basically, your stay will be a peaceful one and can be as private as you would like. You will never struggle to get a spa appointment (with advance notice) nor fight for a seat at the pool or wait for a table at breakfast. On this visit, for example, I only bumped into one other person at the gym across three visits and we were often the only guests using the spa pools and steam rooms. Second, the rooms all have private patios and amazing views are the default (unless you want to opt for a private garden-style room). Most properties in Napa are built on valley floor and may have manicured gardens or vineyard views, but do not have the same stunning depth-of-field or sense of place that Auberge offers. Third, every room is excellent. Even the entry-level rooms have a sculptural soaking tub, shower with a skylight, private patio, fireplace, California King Bed, an included minibar with locally-sourced snacks, lots of natural light and generous dimensions. You can always upgrade to a suite or a Maison for more space, but you could easily spend your entire stay in any room because they are all so comfortable, stylish and well-designed. Four, there is deep attention to detail throughout the experience. Everywhere you go, you can feel the level of thought that has gone into every aspect of the experience. Rooms have every bath amenity you could want already stocked as well as robes, slippers and yoga mats. You can also request art supplies, books and games to enhance your experience. Whether it is simple things like the spa having multiple infused waters, tea, snacks and sunscreen available, the tennis court having balls and racquets to use and the gym offering Vitamin Waters and fruit along with your standard water options — the team at Auberge has reduced the level of planning needed by the guest to enjoy anything. The grounds are the same way. They have a phenomenal landscaping team and the artwork is constantly evolving with the seasons. Five, the food is delicious and fits all palates. Auberge is the only hotel resort in Napa with a Michelin-starred restaurant (until Meadowood’s reopens) and their casual food options, bar and wine cellar are best-in-class as well. Finally, and most importantly, the service at Auberge is fantastic and has actually never been better given the challenges that COVID presented over the past few years. Guest Services managed every request with ease during our stay and took care of all of the tiny details around a surprise for someone in our group. Simple things like making us a key card when we arrived early so we could enjoy the property and then having multiple valets drive our car down the hill to meet us where we were relaxing in order to divide up the luggage in the trunk across our two rooms. The dinner server offered to have the kitchen package up dessert for our room since we were full after so many courses. Our breakfast server remembered my father-in-law’s juice preference before even he did on our second morning. An off-hand comment at the spa about the hot tub temperature, resulted in maintenance showing up 15 minutes later to confirm our desired temperature setting. There is no shortage of these anecdotes, and while service can be an amorphous concept to evaluate, it is clear that Auberge is firing on all cylinders. Ok, so what was intended to be a shorter review ended up being just as lengthy as my original one…but that is the challenge of capturing an experience like staying at Auberge du Soleil. You should book your stay soon and you will see what I mean!
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