Extremely disappointed and upsetting experience here for my - Bagatelle Los Cabos - Buy Reservations
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🤮 1/5 - Extremely disappointed and upsetting experience here for my
By 👻 @Jason R., 03/10/2020 3:00 am
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Extremely disappointed and upsetting experience here for my birthday! This past Saturday--I came here with two good friends to celebrate my birthday with brunch. I booked this reservation three weeks in advance, so we were all looking forward to it. Upon arrival, we checked in with the hostess; she was rather dry and unwelcoming, in my opinion, but whatever. Nonetheless we were taken to our seats and our server came over shortly thereafter. He had a lot of personality and was cool for our entire stay there. The beginning of the downfall came almost immediately, as he asked us what we wanted to drink--we frequently brunch together and figured we would get a mimosa or two. We expected said mimosa to cost anywhere between $10-15 per drink and we were more than okay with that (I will revisit this later) We all ordered the steak and eggs along with spinach and fries. The spinach wasn't the best, but the fries were pretty good ($18, yes, $18) We each had a dessert, which I didn't care for mine, it was a caramel and Apple mixture (I would not recommend) my two friends went with an Oreo desert which they thought was very good, but relatively small. Now, onto the billing portion. As I stated we each ordered a mimosa and probably would have had two each. The server came by I believe on one occasion to pour champagne into the cup, but when he came by the second time, I noticed the bottle of Moët sitting in the bucket behind us. He poured from there which I thought was awkward, as we never ordered a bottle of champagne, we merely asked for the three mimosas. When the bill arrived, we noticed we were charged $160 for a bottle of Moët. Again, as I was celebrating my birthday, and my two friends were paying. felt horrible at what just occurred. They didn't want to make an issue about it, as it was my birthday and it's supposed to be a joyous event, but one of my friends, understandably, was soured by what just occurred. They split the bill and I paid the tip which I gave over 20% on the bill, but I don't know why because In my opinion, what he did was deceptive. He should have asked us, if that's what we wanted. For example, if we had requested a Patron Margarita would we have been charged $350 for a bottle of Patron? That's totally dishonest and I think other patrons should be aware of this. It's a shame what occurred here because it suited me to the the point I wouldn't recommend or probably venture here again in the future.
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