For an upscale restaurant, the service was poor. - Bar Enza Cambridge - Buy Reservations
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🤢 2/5 - For an upscale restaurant, the service was poor.
By 👻 @Sara K., 02/19/2022 3:00 am
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We waited almost 20 minutes before even being acknowledged by our server. Drink order took at least twenty more minutes. There were several long waiting periods. At one point we got up to walk to our wine bottle in a holder and bring it to the table to pour ourselves. Our server apologized and thanked us for waiting several times. The restaurant was fully packed. I think if you run a fine dining restaurant you should limit your number of guests if you know you don't have enough employees to provide quality service. Unfortunately I think they wanted the sales more than caring about service quality. One of the 3 appetizers was very good, raw tuna with bright flavors. The pumpkin app was undercooked and lacked flavor and calamari was very oily with heavy fry batter. Entree of shrimp scampi was delicious. Friends liked the lasagna. The meatball was a bit dense. Sever accidentally threw away food that was meant to be boxed up to go. For the price it wasn't worth it given the overall experience.
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