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Baxters American Grille Savoy Reviews from The Last Year
Nice place to stay
This was a very nice place to stay. I have no complaints. The staff is friendly & accommodating. When I needed to book a second room, they helped me immediately. It was the smoothest transaction I have ever had. I had seen someone write it was cramped, but that was not my take. I had both a king size room (my adult child stayed in) AND a double queen room. Both were roomy, and well appointed. No issues what so ever.
Love this family-run property!
We have been visiting Best Western Paradise Inn annually since 2017 - they always provide an exceptional experience! The rooms are clean and well-appointed with frig and microwave, the bedding is deliciously comfortable, the long-term staff are helpful and friendly, and the location is perfect for us. The included breakfast is a huge plus. When the weather complies, the outdoor pool is wonderful. They have an indoor pool too.
no airport shuttle - don't believe the webpage
We stayed the night before heading to the nearby airport. Their website clearly states that they have airport shuttle. When we asked to set up a shuttle the clerk said "oh yes, we used to do that." When I pointed out that the web site states that they do air port shuttle, the clerk stated "I hear that a lot. I guess they need to change it." Otherwise the place was fine.
overbooked
We stayed one night, hotel was booked, 3 people in our room and only 1 bed when we requested two, no cot available. We requested extra blankets and pillow for one guest to sleep on floor, asked twice and never received them. Breakfast area too small for hotel. Pool time needed to be prescheduled and staff not helpful
Best western stay was pretty nice
We went down to savoy ,il to watch our child's basketball game. Stayed at best western paradise Inn. Everything was pretty nice. Room was great. I always look for good bedding, cleanliness,pool,fitness and hot breakfast. This hotel had them all and was super close to where we all wanted to be.staff was super nice .breakfast was good. Had a little trouble with the room temp.but overall everything there was really good.
Great amazing clean rooms with amazing facilities and staff
The front desk was amazing the rooms was super clean and the breakfast was great, the staff really were the most helpful. And she even helped me with my keys when I couldn’t get in the room i wish i knew her name she was training a new front desk clerk
Affordable, clean & pet friendly
Comfy mattress & fluffy pillows. When staff didn’t know the answer to a question I had, they took a couple minutes to get the info & call me back (vs other places where staff just say ‘no’ because they don’t know).
Location great. Amenities lacking.
We were told to place our dirty towels outside our door and they would leave clean towels in return at our door. Tub remained stopped up even after we asked them to repair it 3 days in a row. Lousy attempt at “breakfast”. Below average and overpriced for this 2-star hotel.
Bad service
The staff at this hotel are the absolute worst from they’re attitude towards guests that are staying to their competence of trying to book your room for you. All I can say is that if you’re staying here make sure you have who is checking you in repeat themselves multiple times, so that you’re able to double check all of the information they have and avoid them after you’ve checked-in unless you want treated badly
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