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🤮 1/5 - Worst Michelin experience ever
By 👻 @PhilG-UK1, 03/11/2024 3:00 am
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I am writing to share my experience of dinning with you on Tuesday 20th February. To call it a disappointment is a bit of an understatement. I’d bought this as a present my best friend for Christmas. We both love eating out, and do so regularly, including numerous Michelin starred restaurants – however, neither of us had ever done one offering Indian cuisine before. My friend is celiac, so can’t eat gluten. I had messaged even before booking to ensure you knew this and to check that your taster menu would be suitable. I was reassured by the lady I was corresponding with that it was, and we were both very excited. Unfortunately, that excitement drained shortly after starting on our “eight” course journey. The main issues was your way of overcoming the gluten issue. Rather than making any attempt to adapt the menu/dishes, the kitchen simply left off any elements that contained gluten, thus leaving him with incomplete dishes. This feels beyond lazy, and I’m slightly taken aback by this approach from a kitchen of your alleged standard. We stated with the street snacks, three mouthfuls for me – one mouthful for friend, due to all the missing elements. The Malabar scallop dish actually made us laugh. The waiter specifically described the scallop as “big” but I think it’s fair to say it was the smallest scallop I’d ever eaten. You couldn’t even see it when the dish was presented, and we had to try to find it. Obviously, my friend’s dish had no crumb. The halibut dish was fine, but my friends had no tuile. That’s now three out three with missing (unreplaced) elements. The sparking tea was nice, but to list it as a course is a bit of a joke. The chicken momo was actually very pleasant – credit where credit is due. This was only dish you actually substituted for an alternative for my friend. His alternative was a lone piece of chicken tika, slightly overcooked, allegedly with a pea puree. I say allegedly because you could hardly see it. I have included photos by the way, so that you can see for yourself how pathetic it looked. By now we are over halfway, and my friend has had nothing more than a few mouthfuls of anything substantive. By removing the gluten element and not replacing with any carb alternatives the dishes were not balanced, and simply not filling. We went into our final savoury course both still hungry, my friend very. We were presented with a lamb chop, although I couldn’t actually see it as it was covered with a load of rice. Hardly the finesse you’d expect from restaurant of this price point. There was simply no attempt to plate with any skill and Steven had to ask for some extra rice in an attempt to eat something of any substance. Desert was dull. It looked pretty but did not deliver in my opinion. And finally, to the petit fours. One macaroon and some sort of corncake crisp that looked (and tasked) like the sort of thing children make in primary school. It is without doubt one of the worst experiences I have ever had for the price paid. I did feedback our experience, but the restaurant couldn’t even be bother to acknowledge, let alone respond.
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