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- Any Room Type
- Any Family Room
- Family Grand Suite Lago King And Twin Bed 1290 Sqf 120 Sqm Lake
- Any Suite
- Signature Penthouse Suite (King Bed Lake View 1500. Sq. Ft.)
- Lake Garden View Suite (King Bed Full Lake View 860 Sq. Ft)
- Darsena Suite King Bed 124 Sqm Private Terr Ace Lake View
- Darsena Suite Lago King Bed Lake View 186 Sq M Darsena Suite
- Lario Suite (60 Sqm Lake View King Bed Lario Suite King Bed Floor)
- Lario Suite (60 Sqm Partial Lake View King Bed Lario Suite King)
- Any Executive Suite
- Alcova Suite 60 (75 Sqm Private Terrace Rai N Shower And Bath)
- Grand Suite Lago King Bed Or Twin 60 (75 Sqm Private Terrace Lake)
- Corner Suite 83 Sqm King Bed Lake View Priv Ate Terrace Corner
- Any Penthouse
- Sereno Penthouse King Bed 185 Sqm Lake View Sereno Penthouse
- Any Standard Room
- Piccoletta 1 King Bed 40 Sqm 450 Sqft Piccoletta 1 King Bed 40
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Berton Al Lago Torno Tripadvisor Reviews
Latest Reviews On Tripadvisor
23 Reviews
0 Replys |
Wonderful place but the cuisine nothing to write home about.
The real shame was not finding a restaurant service that lived up to expectations. The staff was actually very attentive and kind, but unfortunately there were some errors in the service, such as: not adequately explaining the courses or taking the dish away from under the customer's nose while he is still chewing, without making sure he has finished (it I find this unacceptable). As for the cuisine however, well it is undoubtedly good cuisine but nothing special, I don't want to be too harsh but honestly I didn't find justification in the @michelinguide star. Don't take my words at face value however, every experience is subjective and I always recommend you try it yourself, because a bad day can happen to anyone and the place is truly enchanting.
Be the first to ReplyBeautiful Restaurant, Did Not Accommodate Dietary Preferences
I was so excited to dine here after hearing how great the food is, especially since my boyfriend had dined (and stayed) here before. We were so disappointed in the kitchen's inability to accommodate both his gluten allergy and my aversion to seafood. We have dined at many other Michelin star restaurants, and this was the first time we've ever not been accommodated properly. We were told that since we could not order different tasting menus (which was insane), either he would have to miss 3 dishes containing gluten from the vegetarian menu that I wanted, or I would have to miss the anchovies dish from the classic menu- so we did the latter. I was not given a different dish in place of the anchovies, so I sat there embarrassed while he was served an entire course while I was not. Basically, I got one less course than he did for the same high price. This has never happened to us at any of the dozens of Michelin restaurants we've been to. Of course I complained to the staff, whose solution was to give us store-bought chocolate Easter eggs as a "gift" at the end. It wasn't until my boyfriend mentioned that he has stayed and dined at this hotel before that the waiter suddenly took us seriously. We were then offered a drink at the bar (on them) since our taxi took over an hour to arrive, which somewhat made up for the bad experience otherwise. It will take a lot of convincing to eat here again.
Be the first to ReplySimply amazing!
We visited for our 25th anniversary and the experience was incredible. The service and food was truly outstanding. Highly recommended
Be the first to ReplyDisappointing ! Restaurant ! without any flavor! Really disappointing, even mediocre!
What a disappointment for a starred restaurant! Totally tasteless, in a restaurant where it was cold on a rainy day! As much as the hotel is magnificent in every way, the restaurant is disappointing! I strongly advise against it!
Be the first to ReplyIt deserves a second time
Dinner with friends.. we choose the traditional menu.. risotto with perch and babà the dishes that stand out in the proposal.. an excellent surprise the wine pairing suggested by the sommelier Francesco.. an extremely nice, helpful and courteous figure.. we will return to lunch to make the most of the splendid setting
Be the first to ReplyA certainty!!!
A few months later, and with a few degrees less, we return for dinner with some friends. What can I say, whether it is summer or winter, the location immediately makes you feel the warmth of an excellent welcome. The atmosphere is elegant and refined, but at the same time you feel pampered and relaxed like at home. The cuisine and service are excellent, there is all the care and passion of a staff who works to make their customers feel happy. After dinner we went up to the bar for a drink, we lingered a lot, well after closing time, but we were kindly told that we could stay as long as we wanted. They even brought us the car keys directly. Our common sense made us go home😜even though the moment was so pleasant, we would have stayed sitting in the sofa area all night! I can't wait for it to reopen in spring to organize another wonderful evening! Thank you so much everyone!
Be the first to ReplySatisfied
For lunch I chose tagliatelle with mushrooms. The dish was good and filling. Very attentive and kind waiters serving customers. Open table directly next to Lake Como. So great show.
Be the first to ReplyHighly recommended
We had a once in a lifetime experience for a birthday dinner with 2 couples. Our service from Antonio was warm and delightful. The food was excellent and the venue is stunning. The views were spectacular even in the dark
Be the first to ReplyIncredible day!
Luckily, my friend and I had the pleasure of having lunch at Il Sereno Al Lago, which truly exceeded our expectations. The culinary experience was exceptional, with each dish showcasing incredible flavors, meticulous attention to detail, and authentic Italian flavors. The views from the restaurant were simply breathtaking, adding an extra touch of magic to the evening. The service was impeccable, with very attentive and friendly staff. Throughout the experience we had the delight to be to have Matteo, Christian, and Simona attending us, they were very welcoming,attentive and enthusiastic. The restaurant is also part of a lovely hotel, it was a remarkable day I highly recommend it to anyone looking for a memorable culinary journey!
Be the first to ReplyA dream to stay in this hotel ! Excellent
This hotel went beyond our expectations since the location, service, food at the room , quality of food and service in their one Michelin star restaurant, the beverages , details in the room , every detail count to their favor , breathtaking view from every corner of the hotel . In general the attention to every detail since you arrive they will always are trying to make you feel great. Definitely a place to recommend and coming back. 💯 percent recommend!!
Be the first to ReplyExceptional service, exclusive destination, pristine location.
The ultimate exclusive experience. The name Il Sereno says it well: quiet, exclusive, pristine, exceptional, 5 star restaurant and 5 star service.
Be the first to ReplyExquisite Fine Dining experience
Most outstanding dining experience we have had in a long time. The service was incredible and beautifully synchronized- Antonio and Francesco were amazing and gave us perfect suggestions. 10/10 recommend for anyone coming to Como for a real fine dining experience.
Be the first to ReplyBest exclusive Lake Como hotel
The best and most incredible vacation hotel I have ever stayed. Hotel itself is quite modern yet warm. From the minute of checking in to accommodating us with changing different suites to having a private transfer to restaurant by Maserati and private classic Italian wooden boat rental for a few hours to go around the lake Como is quite incredible. Staff is beyond friendly, professional and very much accommodating. Loved every moment of it.
Be the first to ReplyDo not miss this restaurant
My wife and I just spent 14 days in several of the northern parts of Italy and this was, hands down, the best dining experience we had (and we dined here twice). The restaurant is situated on the ground floor level of one of the most beautiful hotels I have ever seen. The views of the lake, the set up of the dining tables on the patio with perfectly positioned heat and light set things off to a great start. Looking through the kitchen window feels like you're watching a living piece of art. The attentive, friendly, knowledgeable staff is there at every step offering expert advice. We tried both al la carte and one of the tasting menus and enjoyed both experiences immensely. The food was innovative while still providing an experience with traditional regional flavors and dishes. The serving sizes felt just right. Overall, we were simply blown away. We had a reservation to dine elsewhere and cancelled it after our first experience to allow us to come back during our short stay. Try this place out, you will not regret it.
Be the first to ReplyBest tasting menu in Lake Como!
I dined at the top 3 restaurants in Lake Como in Tremezzo, Bellagio, and Torno and Il Sereno was by far the best! I had the tasting menu at each and there's no question - others tended be too salty and the Il Sereno dishes were also the most unique with the best flavor and ingredients. Favorites were the ravioli, beer flavored ice cream dessert, and the wasabi marshmallow! The service was also amazing! Manager and servers are super friendly and attentive. Il Sereno also has the best view, plating, and ambiance. The setting is a bit like a castle and even the plates stand out as they're a heavy ceramic. Definitely go!!
Be the first to ReplyElevated dining and excellent service on the lake
Upon our arrival to Lake Como, we had an outstanding evening and elevated dining experience in Torno at Il Sereno Lago. The view was spectacular and our meal was surpassed only by the service; Ignacio took such excellent care of us, we didn’t want to leave. He even arranged for the pastry chef to create a special dessert tasting as a sweet farewell gesture. Such a memorable evening, hopefully we can return one day.
Be the first to ReplyFantastic hotel, even better staff and service
The best hotel I’ve ever stayed at. Why? The setting is simply magical, a jewel of a property nestled on the banks of Lake Como with its beautiful surrounding hills, idyllic villages and clear waters. The hotel is a stunning design that reflects and contextualises the natural beauty of its locale - an environment that sets the stage for classic hospitality with a modern twist. But it is the people who run this hotel that make the difference with their incredible levels of service and personality. Everyone we encountered was friendly, helpful, knowledgable and keen to ensure our stay was perfect. A very special mention here for Matteo Gaeta, who is clearly an industry leader, and ensures that the food and beverage service runs perfectly at all times. His deep knowledge of local and national cuisine (and wine) made our visit incredibly special and he organised a fantastic final night dinner for us. Ignazio ably assists in the restaurant and embodies the charming and personalised service this hotel supplies in every department. Dinner is served in one of the Europe’s great (yet understated) dining rooms, with views to die for. The vista of Lake Como at sunset does the talking here, rather than the decor. The room is situated in the former boat house of the original property the hotel now sits on - it’s large archways provide wide vantage points while enjoying chef Raffaele Lenzi’s amazing food. Pre-dinner cocktails on the terrace are also a joy (shout out here to Don, Alex and Nemasio). Ultimately, this hotel manages the most difficult of tasks that so many cannot deliver - top-level service whilst retaining its local character, charm and identity. And that’s all thanks to the people who work there.
Be the first to ReplyTruly Excellent
The best restaurants in Italy are life experiences and this is one such place. Stayed at the Mandarin down the street which is a gorgeous property but has meh food. Our meal at Sereno was fantastic not only relative to the Mandarin’s fine dining option but by any standard. As further points of reference, I would say top 3 meals of our trip were: Langosteria 10 (Milan), Sereno Al Lago at a very close second, and Materia trailing a good bit in third. Everything else including 2 Michelin star Seta were left in the dust. I was nervous about this reservation given the mixed reviews and nearly cancelled. So glad I kept it. My wife and I did the a la carte 3 dishes per person so tried 6 of 10 options. I would say 5 hits and 1 miss. Since earlier reviews nearly led us astray I will try to address them… As far as service goes the lead waiter was unquestionably knowledgeable and helpful in a matter of fact way. Maybe some warmth was missing, hence other reviews complaining about the service? There is also a new hotel manager making sure people are happy so maybe that is a positive development since the negative reviews about service? Anyway, it is a gorgeous boutique hotel so a lot of non-guests eating at the restaurant probably try to check the place out and cross boundaries… so could see some friction there. If you are staying anywhere near Como make a reservation and go. On our next trip the region we will just stay at the hotel.
Be the first to ReplyLago di Como :)
The hotel and the location - stunning. Food a little complicated when traveling with the family however all in line compared to other hotels we visited in Italy this summer. When at Lago di Como pay them a visit.
Be the first to Reply5 star hotel with 2 star service.
We stayed at this hotel for 3 nights. The hotel is beautiful, the rooms are beautiful, the pool is gorgeous with a gorgeous view. The service is terrible. We asked the front desk how to get to Bellagio and at first she gave me wrong directions. Then she told me to take the ferry to Como, but I didnt realize that Como is the opposite direction as Bellagio. The hotel has a dock but its private. They really need to offer a shuttle service to the other side of the lake where you can catch the ferry to Bellagio and Varenna. The service in the restaurant is also extremely slow. It is a small boutique hotel so they need more staff and the staff needs to be trained. No one ever asked us how we were enjoying our stay or if there is anything they could do for us. I was disappointed.
Be the first to ReplySuperb food quality, exceptional service.
Excellent, beyond our expectations. Should you wish to dine there on several evenings as we did you might as well select smaller food quantities from the (less known) menu list. Will return.
Be the first to ReplyOne of the finest hotel/resorts in Italy
We spent three nights at IL Serena Largo de Como and we were thrilled by the setting, world-class design and attentive staff. We plan to visit again next year.
Be the first to ReplyMakes my previous 5 stars look bad..
This indeed was a 5 star restaurant that deserves its michelin star. I dont have to write much. What we ate was delicious and more than enough. We chose the classic menu and did not regret it. The service was very good but not great. It took quite a while to bring the wine and It seemed a bit simulated with the presentation. I will return next time I am at lake Como for sure.
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