Pros: The decor is beautiful, and there is a nice back - Birch & Rye San Francisco - Buy Reservations
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🤢 2/5 - Pros: The decor is beautiful, and there is a nice back
By 👻 @Meghan M., 02/02/2024 3:00 am
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Pros: The decor is beautiful, and there is a nice back patio. The presentation of the food is lovely. The infused vodkas are fun. It is unusual to have Russian food, so they get points for originality. Location, on a quiet block in Noe Valley, is lovely. Cons: The service was very poor. We entered the restaurant at 7:30pm and did not receive our entrees until around 9:00pm. We were at the restaurant for almost 2 hours, and all we had ordered was a round of drinks, an appetizer, and our mains. It was shocking how long we were waiting for our food. We think they simply forgot about our table. because other diners that arrived at the same time or after as us paid and left before we even got our entrees. No one ever checked with us on how the meal was. No one ever came by our table at all after we placed our order for over an hour. It was really the worse service I've ever experienced. The food was overall mostly bland and not worth the high price. I understand mistakes can happen. If the server had just acknowledged it and had apologized and offered to comp our entrees or something like that, we would have been fine with that. But there was never so much as an apology for the wait. When we finally flagged someone down to mention we never got our food, we did receive a complimentary vodkas (which we did not actually want or imbibe, given it was getting late and we both had early mornings and we had already had a round of drinks). That said, I will probably try it again someday, just to see if it was a one-off, since it is close to home.
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