Don’t bother, just like their customer service - Botanica London - Buy Reservations
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🤢 2/5 - Don’t bother, just like their customer service
By 👻 @Ame M, 10/07/2023 3:00 am
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Disappointed is an understatement. I was looking forward to visiting despite the poor reviews. Beautiful decor and crockery and tasty warm scones but that is about it. The food was mediocre and the egg in the sandwiches was clearly off - smelt rotten and my stomach churned on eating almost immediately. On seating, we were asked if we wanted water (yes). An hour in still hadn’t been served. Had to ask and no apology from the waitress (Geetika). She seemed to be friendly only to certain guests - the table next to us said/felt the same. The desserts were horrible - the chocolate mini was too sharp, the target too tangy and pastry undercooked. The worst part is there’s no refill you have to pay £12 extra if you want more sandwiches or cake. They also add a discretionary service charge which, given there was no attention or service apart from the nice girl who brought the tea out, is a cheek. It’s unlike any afternoon tea ive been to and I know as I have been to many in London as I’m looking to hire an afternoon tea event space for 30+ persons. This isn’t worth the money as the food was substandard so they’ve lost out in a large booking. If you want to really get the full afternoon tea experience I’d recommend Chesterton and One Aldwych.
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