mixed bag - Boxcar Baker & Deli London - Buy Reservations
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😒 3/5 - mixed bag
By 👻 @Rafe O, 11/20/2021 3:00 am
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The coffee and location are superb. And the pastries - innovative and delicious. So what's the issue? The service is choppy. Sometimes super friendly - but just as often, cold and rushed and sloppy. This comes from four visits over a week - returning for said good coffee but they don't recognise me (or bother trying). It all makes me feel like a tourist rather than a local. Little things count, too. I have to always remind them to bring the water I asked for. And the time I asked to eat in - they brought my food as a takeaway - the eggs and tomatoes and roll as squished together. Rather than just bringing it back on a plate the server just said 'do you mind eating like this?'
Some good..some not so good. But with more consistent friendly service would be a gem.
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