Descending Standards... - Cafe Boulud Palm Beach - Buy Reservations
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😒 3/5 - Descending Standards...
By 👻 @592susanpc, 09/05/2023 3:00 am
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We live here in Palm Beach year round and have been enjoying Cafe Boulud at the Brazilian Court Hotel for many, many years. We frequent the restaurant for its superior food/service and its commitment to refined dining. Through the recent demise and overcrowding of Palm Beach, the restaurant seemed to be resisting the influx of the "influencer" crowd, and staying true to its fine dining roots. Our recent Saturday evening dinner, sadly, proved that the property and restaurant management seems to have elected to also descend into that crowd's depths. While we enjoyed some lovely service and quality food during this past weekend's experience, the evening was soured by the cheapened vibe and complete disappearance of any form of a dress code. Upon our arrival, we were "greeted" by a rather unfriendly host. At the time, we noticed many unattended young children in and around the bar and reception area, so we requested a quieter table if possible. We were swiftly whisked to the back of the dining room and offered one of those shared bench style tables alongside a family - stroller parked at the table and young children staring into iPads. Not exactly what we were hoping for in a Saturday evening dinner out at an expensive Daniel Boulud restaurant. Stroller parked indoors in such a lovely room? With that, we opted to dine outdoors where things were a bit quieter. Our meal was fine. The lovely service was really the highlight in all honesty. While dining, we were rather surprised to see a twenty-something aged group waltz in and be seated adjacent to us - sporting cycling shorts and sneakers and bandanas. Kind of takes away from the fine dining experience to see this parade in? Not at all the standards to which the property once held dear. After dinner, we returned indoors for a drink at the bar, which opens up into the dining room. We were beyond horrified to witness the restaurant's scene at 8 - 8:30 PM. Loud cell phone calls and absolutely zero standards of dress. We sat rather horrified watching this one particular (tattoo saturated) female patron waltz about and then take a seat in a gold sports bra and some type of yoga shorts. No lie. Mid-section completely bare. She too also appeared far more interested in her public cell phone calls than in any of the pricey wine that appeared to be decanted at her table's side. Smack in the center of the dining room. What a horror! I get it that this is sadly the culture of 2023. But, there remain many diners like us who would prefer NOT to have a lovely dinner out compromised in such a fashion. I fully expect this type of bad manners at most restaurants today, which is why we are very intentional about choosing establishments which offer a bit more of a refined experience. If that means dining out less frequently, so be it. When I expressed (to a manager) on Saturday evening our disappointment in the restaurant's sorry state of affairs, I was told, "well it is summer, and we are more casual." Sports bras? What is next? We were saddened to see that Cafe Boulud has pivoted in such a fashion and lowered their traditional (year-round) high standards. Our dining experience was significantly impacted by the scene we witnessed on Saturday night. No thank you. I would not rush back there any time soon for a meal...
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