WORST BIRTHDAY EXPERIENCE - Cathédrale Restaurant New York - Buy Reservations
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🤢 2/5 - WORST BIRTHDAY EXPERIENCE
By 👻 @Khristian lovell, 08/16/2022 3:00 am
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Honestly, the mere fact that I’m writing this review expresses my level of disappointment. Now as a waiter, who has over 6+ years of experience in hospitality with a degree in hospitality management and who has worked for the Fairmont hotels in the Caribbean understand mistakes do happen, but the blatant disrespect leads me to make this review. It’s my partner's birthday and I wanted to surprise him with a lovely dinner but unfortunately, that wasn’t the case after dining here. I gave it 2 stars because I was early for my reservation and the host and the bartender were spot on as I waited for my partner to arrive. The bartender was pretty knowledgeable as I expressed that I was from Barbados and the rum cocktail ingredients reminded me of what we call home a ( rum punch). Are y’all still with me? Side note, I’m not the one to write reviews, things happen and I understand because I’ve worked in the field. Now we sat down things started pretty good the octopus was an 8/10 paired with a glass of Sauvignon blanc. After that course, we’ve waited to be exact 41 mins for our mains. At this point, I’m trying not to get upset because I know how much of a big deal this was to me. The food came, I ordered the Black Sea bass and he ordered the rotisserie chicken which I should add that it was 9/10. So the food was good however our side never made the table. As I said, things do happen, sometimes waiters do forget to fire/ notify the kitchen that the table is on to its next course. But, but, but! The fact that the table next to us who order the same food that we did and who didn’t have to wait was messed up! His food came so quickly that in my mind I thought that this had to be a joke. My plans on spending over 1k turned to 200. The manager offered to take the food off but I told him that was unnecessary as the food was good and we ate it, so it was only right that we paid for it. While waiting the waiter expressed that he was sorry for the mishap the kitchen made and that the manager is going to bring us something special. That in itself took a minute because…. I guess the chocolate soufflé was gonna make the experience better. We waited!!!! At this point, I asked for the check. I paid and tipped as well! Overall because of what I’ve experienced, I’m afraid this will be my first and last time attending this restaurant.
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