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😒 3/5 - When an average check is $100 or more per person there is
By 👻 @Al D., 11/16/2021 3:00 am
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When an average check is $100 or more per person there is the anticipation that food, service and decor meet the bill. Unfortunately not so much here at Char in Raritan. My date and I walked in to a beautifully appointed restaurant space to meet no less than 4 hostesses at the reception desk none of whom acknowledged us with a greeting or eye contact. I Introduced myself and stated that I had a reservation. One hostess peered into the laptop then gestured to hostess #2 to look at the screen and then hostess #2 grabbed two menus and gestured that we follow her. We were led to a two top in the back room and upon entering I knew our night wasn't going to go well. In the same room was a party or rather a yell fest of no less than 50 people clapping, screaming and moving about the room. One of the guests nearly fell into my dates lap. Word of advice Char, keep the large parties of 50 or more noisy corporate types separate from the dating or family types. Just a suggestion. Our waiter took our order, I asked that he space our courses as I didn't want to be rushed and he said "yes, I know how to separate courses". Apparently not so much as we were 50% done with our apps and a server began to reach in to remove our first course. I stopped him and explained that we were't finished and he said "no problem, I'll make room. I told him absolutely not, you can return it to the kitchen and keep it warm until we're done. During the meal my date and I decided to swing our table around and sit next to each other as we were unable to have a conversation due to the shouting from the party next to us. The food however was outstanding. Perfect popovers, steaks done as ordered and sides were flavorful and cooked just right. I would have given 4 stars but the lack of care with my request of spacing my courses was just neglectful and unprofessional. The hostess should be trained to greet customers and use the names that they read on the screen! Hello, welcome to Char, do you have a reservation? Oh yes Mr. Smith, your table will be ready in just a moment, Jane will show you to your table......or something like that. Food 5 stars, service, 2 at best.
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