Do not bite more than youy can chew - Chercher Ethiopian Restaurant & Mart Washington - Buy Reservations
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🤮 1/5 - Do not bite more than youy can chew
By 👻 @Habesha New Yorker, 04/04/2021 3:00 am
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I drove in from New York for spring break and checked in not too far from Chercher Restaurant (Homewood suites by HIlton in DC). It was Saturday night, expectedly busy evening (Good for them). We sat down and ordered Vegie delux+ Fish tibs & Vegie special +Fish dulet (chopped fresh tuna) to dine in and to go consecutively. While waiting on the food, we ordered beer (Stella). 5 minutes went by and there's no drink. I had to go to the Bar counter to find out about the delay. The lady said, "I'm sorry there's no Stella, can I give you becks or Heineken?" she continued, "actually you you should go for Heineken, I only have 2 becks".. I was like do I need to come to the bar to learn about it. I said "that's fine, I'll take Heineken. Half an hour went by and no body came to check up on us at least for a second beer. After a solid one hour, the same lady (she was the only one in the front), came by visibly sweating and said "I'm sorry the dulet is no longer available." She left us speechless. We had to change the order to Fish Tibs.
Another lady brought the food after a total of 1.20 hours. THE FOOD was delicious. I would say worth waiting but she leaves no stone unturned to surprise us. The entire check came in with the first order ($20 more). I tend to check the bills. She never said "I'm sorry" but went back and came up with we can't reverse it, here's $20 for your refund.
Morale of the story:
Habesha Restaurant owners
1- Do not bite more than you can chew. Only one person can't handle serving the entire floor. She was sweating too. Thank God she had mask (if you know what i mean).
2- Do not take habesha customers for granted. Every customer appreciates equal attention.
3. Focus on the quality of the service than the quantity. I can imagine the name has been around for a long time. so should your service be.
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