I was at the restaurant this afternoon for lunch. - Coqueta Napa Valley Yountville - Buy Reservations
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🤮 1/5 - I was at the restaurant this afternoon for lunch.
By 👻 @Hussain A., 01/14/2024 3:00 am
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After I paid my bill and left, I saw a $178 charge on my credit card in addition to my legitimate charge. I went back to the restaurant and brought it to their attention. They then accepted the second charge was incorrect and voided that transaction. I left the area. 3 hours later, my credit card was again charged that amount. I tried calling their phone number 5 times and no one answers. Just a couple of automated messages. Left a voicemail and no response even after 4 hours and multiple calls. Sent an email to the ID on their site (info@coquetanv.com). I got a bounced back message from postmaster@gruppochiarello.com (I assume their info email is forwarded to their email ID which fails). So much for the service you can expect from a celebrity chef upscale restaurant. Used to love this place, no sure if things have gone downhill after the unfortunate death of Chef Michael Chiarello.
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