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🤮 1/5 - Got rashes from the hotel
By 👻 @YK, 01/14/2023 3:00 am
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We stayed 1 night at the Conrad Los Angeles on 1/6/23 to 1/7/23 using the American Express FHR program. With the FHR we were given an early check in, room upgrade, $100 dining credit, $60 breakfast credit, and late checkout. We checked in around 2pm. We booked 1 studio room which was upgraded to the corner suite room. Due to it being on the corner of the building, the room was not that big, but it did have a great view of the Walt Disney Concert Hall. Amenities were very basic. Other 5 star hotels usually give high quality shampoo, body wash, conditioner, etc. in small hotel size bottles. In Conrad Los Angeles, all we got was cheap looking shampoo, conditioner, and body wash inside the dispensers. When we returned back to our room, we were given complimentary macarons which tasted very average. We had dinner and breakfast at the San Laurel. See my San Laurel review for more information. After breakfast, we checked out of the hotel around 1pm. Overall, the staffs were pretty nice. However, after I checked out of the hotel, I noticed that my body started to itch. I had really bad rashes all over my body. I do not have any kind of food allergy. I did not have any issue with other hotels. The only correlation to the rash I could think of was Conrad Los Angeles. When I contacted them, they only sounded concerned at first. They told me that they looked over their food ingredients and found no fault. They also said that there is third party company that investigate the room, but they did not call them because the hotel is still relatively new. They are basically telling me that it is not their fault and not their problem. I am still suffering from the rash that they caused, but they don't seem to be concerned at all. In the end they don't care about customer's condition or experience once the guest check out.
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