Turn the Music Down! I had to shout all Evening! - Crown Shy New York - Buy Reservations
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🤢 2/5 - Turn the Music Down! I had to shout all Evening!
By 👻 @WinchesterCathedral, 04/08/2022 3:00 am
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Whilst the food was good, the customer service was not. At greeting, the QR code menu was not explained to us. The waiter who took our order was fine, the way the food was subsequently delivered was not. It was distant and in no way engaging. A few seconds to explain what was being served would have been useful and would have improved the engagement factor. The key element that ruined the evening was the background noise level. The soundtrack was so loud – drum and base – that it made enjoying the company of your dinner guests impossible. Diners were competing to be heard and this for us resulted in what was a cacophony beyond our comfort levels and made for an unpleasant evening. The restaurant and bar areas were full and the patrons were making plenty of noise to create the vibe that I am sure the restaurant is looking for. A very poor dining experience that would have been so much better if only someone had turned the soundtrack down.
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