Cucina Manager Unprofessional - Cucina Palm Beach - Buy Reservations
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🤮 1/5 - Cucina Manager Unprofessional
By 👻 @carl d, 01/01/2023 3:00 am
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Arrived for a reservation made one week before. Events Manager Gracen Vaughn who said she was the restaurant manager seated our party of 3 at a table for 2. When I asked Ms Vaughn about an empty table for 4 next to a 4 top where only 2 guests were seated, she replied they had been at that table since 4pm. It was now 6:30pm. What a crock of s__t. As a customer service manager for a major airline, I strive to ensure all of my customers experience outstanding customer service and feel valued. Cucina’s manager did just the opposite. I’ve been to Cucina many times. Never again
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