To start I will say the food - Din Tai Fung Santa Clara - Buy Reservations
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🤮 1/5 - To start I will say the food
By 👻 @Nancy L, 09/28/2020 3:00 am
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To start I will say the food is tasty, but pricey. We continue to eat there because the service was good. Yesterday we ordered take out. It was late which is not a big deal. The lady handed me my rather large order and told me it was all good and checked and sent me on my way from the middle of the line. When I got home I found five dishes were missing!!! I tried to call. No phone to call at all. No way to return to the shop as they would have been closed by the time we got there. They said they had no one to answer phones. Then I called in the morning and they said they I would have to talk to corporate guest services. How are they going to help Me get my order re-delivered in time for my daughter’s birthday. Horrific customer service. Don’t eat there.
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