Really strange experience, wish I could give this less - Dong Lai Shun - Buy Reservations
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🤮 1/5 - Really strange experience, wish I could give this less
By 👻 @Fernando G., 03/05/2022 3:00 am
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Really strange experience, wish I could give this less stars. The hours for today 3/5 at this place closed the restaurant at 9:30 pm. I placed my order at 7:30pm for an 8 pm pickup. As I arrived the doors were locked , there was only one group of people in the entire restaurant while the doors were locked with them inside. I had to get someone's attention from the outside to call a cook that eventually opened the door and rudely asked me to wait without apologizing for the locked doors during service. Anyhow long story short I asked the cook whom delivered and charged me for the food why they had the doors locked and the cook rudely responded without any sense of customer service or acknowledgement that the door was not locked and also mentioned that he couldn't do everything and pay attention to the door as well. He was extremely angry man with horrible customer service. Do not come here !!! Chow mein did not smell right either.Paid $60 for vegetable chow mein and orange chicken. Damn , I'm a glutton for punishment!
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