AppointmentTrader FAQ - Four Seasons Hotel Los Angeles At Beverly Hills - Trade Reservations
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- Any Room Type
- Any Superior Room
- Superior Balcony King (Floor 2 11 Free Wifi Full Marble Bathroom)
- Premier Balcony Room King (City Vw Free Wifi Full Marble Bathroom)
- Any Deluxe Room
- Deluxe Balcony Room King (City Or Garden Vw Step Out Balcony Full)
- Deluxe Balcony Room 2 Twin (City Or Garden Vw Step Out Balcony)
- Any Standard Room
- Wellness Room King Overlooking Hotel Front Or Garden View With
- Any Suite
- Studio Suite King (Floor 2 15 Free Wifi Step Out Balcony Large)
- Wellness Studio Suite King (Floor 4th Free Wifi Step Out Balcony)
- Hollywood Suite King (2 15flr Free Wifi.630 Sqft 3 Days Cancel Or)
- California Suite King (Floor 2 15 Free Wifi 3 Days Cancel Or 1)
- Wellness Ste King (Separate Living Rm Free Wifi 3 Days Cancel)
- One Bedroom Suite King 860 Sqft (Free Wifi 3 Days Cancel Prior To)
- Doheny Suite King Bed (Floor 11 16. 880 Sqft 3 Days Cancel Prior)
- Grand Doheny Suite King (Flr 12 14 15 Free Wifi 3 Days Cancel)
- Any Accessible Room
- Superior Accessible Balcony Room King (Flr 2 11 Full Marble)
- Deluxe Accssbl Balcony 2 Twin (Premium Wifi Full Marble Bathroom)
- Deluxe Accessible Balcny 2 Twn Roll In Shower Step Out Balcony ()
- Superior Accessible Balcny Kng (Flr 2 11 Roll In Shower Full)
- Any Premium Room
Four Seasons Hotel Los Angeles At Beverly Hills Reviews from The Last Year
Hotel good. Restaurant not
The stay was OK in terms of the hotel however, my main complaint is with the restaurant. Had an unfortunate experience with the hotel restaurant and the manager, whereby we were constantly interrupted at a business dinner. The food was overpriced and the service was.
Not at all- people front desk are not professional.
They don't have a friendly service and making a stupid joke with guests something about camera is in your room and watching you getting something out of refrigerator. front desk don't have enough staff who can answer the phone a, I had to try 4 times ... they never sent me invoice and charged $300 extra without any explanation.....
A classy hotel in Beverly Hills! But not quite as classy as the Peninsula Hotel.
Overall, a very good, classy hotel in Beverly Hills. We stayed there for two nights and wanted to compare it to the neighboring Peninsula. All the staff gave us a super friendly welcome in the lobby and at reception when we arrived. Valet parking was extremely fast, discreet and friendly. The rooms are very clean, although it must be said that the bathroom in particular is outdated and very small. However, each room has a lovely balcony and, as with all Four Seasons hotels, a great bed with even better bedding - simply super comfortable and classy. Unfortunately, despite the super beautiful grounds, super friendly staff, great lobby and good Italian restaurant, the hotel is not quite at the same level as the Peninsula. There are still a few small things missing here and there - especially in the room. The bathrooms should be modernized over the next few months in order to remain competitive in the long term.
Great stay, Perfect location
Warm and welcoming staff. You really feel at home. Nice gestures: the cupcake in the room and the complimentary chocolate cake at dinner for a birthday. Convenient location.Nice gym and swimming pool, although the water could be warmer, especially in February. Breakfast and dinner are a bit on the pricey side. And the concierge laptop in the room was not particularly efficient. All in all we will be happy to return
Amazing Customer Service Above and Beyond
Awesome customer service and their spa is my wife's absolute favorite in Beverly Hills. Jessica is an incredible masseuse. The concierge handled all of our dining reservations without any problems they secured us with extremely hard to get reservations in a moments notice. Highly recommend for business or if you are traveling with your family
LOVE this hotel
From start to finish everything was perfect. I loved my room and room amenity as I am a frequent guest. But the bed, the bed was fabulous, like sleeping on a cloud. Valet guys were fabulous. Staff in general are very attentive to you needs.
Solid Stay, A Few Minor Issues
Staff was great, courteous and helpful. The Wellness room was nice and modern as well with great Byredo products. Had a couple of issues though that made the stay a little disappointing. The hot tub/jacuzzi was broken and out of service our entire weekend stay. We were told on check in it would be fixed in a few hours however it was out of service for the entire 2 days that we were there. It was too cold to use the pool so it was disappointing that the hot tub/jacuzzi was unavailable. Wish we had known this beforehand. Another issue was that on our last night, for some reason a pullout/rollaway bed was placed in our room during turndown service despite us not requesting or asking for one. Had to call housekeeping at around 11 PM once we returned from dinner to have it removed and have our furniture rearranged. Just odd and not something you'd expect from a 5 star property. Overall it was a solid stay but was somewhat disappointed by the above 2 issues. Not something I'd expect from a 5 star/FS property.
Good Experience...But Watch Out!
This was my first stay at the property and it certainly exceeded my expectations while I was there...However, my experience took a turn for the worse when I reviewed the invoice that was emailed to me. It included a charge for the Private Bar that I clearly didn't incur. When I called the hotel for a resolution, my calls were dropped once and then twice transferred to a line that wouldn't stop ringing. On my fourth attempt to reach someone who could help, the staff member told me to just send an email to a generic inbox and that someone would follow-up. This is definitely not the client service that I've experienced at other Four Seasons, so I'm disappointed to say the least. Hopefully I'll be able to report back here in a short time that the issue was resolved in more characteristic Four Seasons style.
Elegant and relaxing
I've stayed at most high-end hotels in LA but the Four Seasons far surpasses them all. The elegant decor, wonderfully polite and gracious staff, terrific food, excellent location, courtesy car, etc. The gym is a bit tight but the spa was serene. No doubt this will be my mainstay now.
For the second time, I visited the Four Seasons Beverly
For the second time, I visited the Four Seasons Beverly Hills for their Thursday night live jazz. The experience was accurately LESS THAN 1-STAR. The waiter that helped me the first time, walked passed me while looking at me 3 times. Which was weird before I IVER TIPPED him the first time; only 2 weeks prior. It took a manager to come ask me how I was doing in order for me to get a waiter who was willing to help. I ask how they made their side car cocktails, afterwards agreed to order it. Then I ordered their beef sliders as an appetizer. Unfortunately, the sliders were served cold. I didn't complaint, instead I proceed to eat them anyway and order the exact same drink a second time. I didn't get upset about my experience UNTIL I GOT THE BILL. I got an up-charged on the first drink for a total of $22. Then I was charged $27 for the second drink even though it was the same exact drink as the first. Bartenders should only up-charged if you change your drink from a house liquor to a premium liquor, which I did NOT do! To top it all off the jazz singer was terrible. I voiced my opinion to the manager who did not correct the bill ENTIRELY, however I was just done and ready to leave. I transitioned to MASTRO'S BEVERLY HILLS where I was charged correctly, the customer service was impeccable, and the jazz singers were amazing and true singers. This is what I called a 5+ star restaurant and bar experience.
noisy
room heat vents very noisy. Hard to sleep. Issue with street noise in many rooms. Dinner at Culina disappointing - breakfast good. Rooms are small but very nice and well kept. Staff, without exception, was very helpful and caring.
I was starving yesterday afternoon since I missed lunch and
I was starving yesterday afternoon since I missed lunch and knew I had a 2+ hour drive ahead of me. I sat outside which is absolutely gorgeous. They have heater lamps if you get cold. Here are some must try appetizers. The latte was perfection along with the service. Next time I'm staying overnight, having dinner and a glass of wine.
A magical stay
We stayed four nights at this location followed by four nights at the Beverly Wilshire. Both locations made wonderful impressions. However, the welcome at the Four Seasons Beverly Hills was quite exceptional. From personalized welcome gifts to sweet treat for our children, this location truly made us feel special and recognized.
What a beautiful hotel specially during the holidays.
We met friends for dinner at Culina but I couldn't help to notice how beautiful the lobby is decorated. With a large red polar bear in the foyer and many flowers and lights all around. It immediately puts you in a great mood, in a Christmas mood. We had a lovely time here last night and I recommend you to stop by and check it out.
We miss the old Lounge Manager Cherish.
The entire place feels cold without her warmth. Albeit the staff is always welcoming. The overall feeling of joy has gone. Her personality is what brought my colleagues and I in. In short, I recommend the bartenders in both Culina and the hotel lobby bar.
Came here for our wedding night, hotel staff was great from
Came here for our wedding night, hotel staff was great from the men working the car valet to the front desk and the concierge. They set up the room with beautiful flowers and even had an expresso machine. It is definitely pricy but I feel for an extra special occasion why not splurge on a nice hotel. Especially during December they decorate and the place looked beautiful. They were offering different upgrades and you were able to check each room out, and depending on occupancy could upgrade if you wanted to. All the staff was friendly and accommodating.
I had high expectations since we were staying at the Four
I had high expectations since we were staying at the Four Seasons, a world renowned institution, but my stay was a major disappointment. The bathroom in my room was grimy and dirty, with exposed walls from lifting wallpaper. To make matters worse, the bed sheets had noticeable stains on them. Separately, I had an unpleasant run in with the valet who presented an aggressive attitude when dealing with the movement of vehicles which was out of pocket for such typically pleasant members of Four Seasons staff. For the cost of a stay at this location, these issues were completely unacceptable. I advise others to think twice before booking here. See photos for evidence of a clearly neglected room.
Review as event venue: The Four Season's is an elegant,
Review as event venue: The Four Season's is an elegant, beautiful, class act; a wonderful, upscale event venue for any occasion. I've been to many events here over the years and have always been impressed. They are so accommodating and the entertainment rooms are lovely. Kosher catering is available. The fragrance and beauty of a myriad of flowers will greet you at the entrance. The grounds are gorgeous and well taken care of. Even the spacious bathrooms are impressive and immaculate. Each stall has its own sink! Service here is always with a smile. I feel special with the treatment I receive here. There is limited street parking in the area. If you are lucky and find a space, you may have to bring some walking shoes. Otherwise, valet is currently $25. Take a selfie outside with the Marilyn Monroe statue while you are waiting for your car! She's an icon!
My husband and I always love booking at the four seasons!
My husband and I always love booking at the four seasons! We will be seeing you soon. Great service, clean up to date rooms, and a staff happy to see you
We've arrived! Here to celebrate the 2023 Emmy Artisans
We've arrived! Here to celebrate the 2023 Emmy Artisans sponsored by Variety Event... Margarita Passion Fruit from the Bar! Simply delectable... The hors d'oeuvre's were cheeses, olives, crackers, deli fine cuts and prosciutto ...the cured meats and olives went very well with the smoregasbord... of cheeses...and wines... cocktails ... and a slew of precious bites on platters...! An evening of fun and acknowledgement... of all the artisans involved in Emmy Award Nominated Reality and Drama Episodics for HBO; HULU; NETFLIX; the list goes on ...on multiple platforms and Streaming Apps... A fun evening with stand up fun loving hard working industry Kin! Loved the time spent here with everyone!!! But the people here were truly stand up!!! Really really nice people and I can't stress it enough... really nice bunch of people....EVERYWHERE!!! Except for Snow White 90210!!! (GOWN & OUT's little mascot) She snapped at me like 3 times...!!! But I was assured my safety...as Snow White "has no teeth..." ...when around Snow White ... curb your hand gestures... Or she'll bite your .... Off!!! Teeth or no teeth...little Snow White had ME walking on Egg Shells! Had a fabulous time.... Regardless of Snow White's antics... I think it was past Snow White's bed time...time for bed my little pretty... no kiss though... https://youtu.be/PyeWRd7ZEBs
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
When do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerCancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answer