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Gagini Palermo Reviews from The Last Year
Unfortunately a disappointment
Let me start this review by saying we have previously dined at Michelin star restaurants, but also frequently dine out, so we have fairly realistic expectations. We are generally easy to please and are fairly easy going. We booked Gagini for a special dinner during a holiday and we were excited to have a great experience. Unfortunately we were left disappointed. The service overall was not what one would expect from a Michelin star establishment. The staff did not take the time to explain any of the dishes other than a few simple words. One of the dishes was guinea fowl prepared two ways, one of them was stuffed with something. The explanation we received was "guinea fowl". The end. I understand that a language barrier may have factored in, but we dined at a Michelin star place in Portugal under the same conditions and every course was explained to us in detail. The staff were also not very friendly or welcoming. The first course was a bread service, with crusty bread served with olive oil. The bread was not fully cut so we had to tear off pieces (no problem) but this resulted in a lot of crumbs and drops of oil all over the table. Our table was never crumbed until right before dessert, and I would expect this to be done between every course. We dined with my 12 year old, and the only non-alcoholic option they could give as a drink was a non-alc gin and tonic. My daughter did not like it (no surprise) and didn't drink it, and no one once asked about that or checked back in. I had no expectations of child-friendly options here, but there are also adults who don't drink alcohol and to have literally one drink option for them seems a bit odd. No juice? No soda of any kind? We did the tasting menu and the food was ok, but nothing that was really exceptional. The final course was a single carrot. Now, the carrot was good, but I would expect that to perhaps be a mid course, not the final course. The palate cleanser at the end was a sorbet, and then dessert was another scoop of ice cream, way too similar to the palate cleanser in both flavour and texture. it was served with green broad beans and frankly the taste together wasn't good. The restaurant was nearly empty, but we were not given a choice of dining on the terrace or inside. Many tables were left unset, which only served to highlight the lack of customers, and negatively impacted the ambience. The cutlery was old and unpolished. The staff were often standing around, or on a laptop on one of the tables. We consistently had to pour our own water and wine. For the amount we paid for this dinner, the service and food didn't really live up to expectations. We had much better dinners during our trip at other restaurants for a fraction of the price. The combination of inattentive and non-engaging service, along with food that was only ok, left us feeling like we had spent a lot to get not very much in return. I would skip this place and try somewhere else.
Best meal in Sicily
My wife and I had a fantastic meal at Gagini last week. We had the six course tasting menu, and although an official wine pairing was not available at the time, our sommelier Stefano provided us with fantastic suggestions for Sicilian whites and a red to go with our meal. This was truly a top-notch experience. I don’t know the reason for the mixed reviews on Google. Having read them, I must say I was a little apprehensive, but once the meal was underway, I was very reassured that here was a chef in full control of his ingredients and his flavors. Highlights included tuna and tuna belly crudo, a beef carpaccio, and a flaky whitefish seared and cooked to perfection. These simple descriptions don’t do justice to these dishes, because there was a complexity of flavors and textures that the chef infused into each creation that is on par with some of the best Michelin restaurants I have eaten at. His attention to detail is exquisite. Service was gracious and attentive. The courses were well paced. I had zero complaints. If there was a restaurant like Gagini in New York City, where I’m from, it would be booked out for months. Thank you for a great meal! Highly recommended.
Lack of personality
We returned to this restaurant in the hope of finding fish dishes. Our expectations remained so. We opted for a six-course menu. Apart from the tuna and amberjack, the rest did not satisfy us. The people who served us were very kind and professional. The mark-up on wines is too high.
This must be a joke!?
Probably the worst Michelin star restaurant si have ever been to, by a long way!! High in presentation but Low in taste. The amberjack was almost tasteless, quite some feat! The 'gnocchi' was burnt and bathed in a gross citric sauce. The main savoury course was a carrot!! 😂😂😂 I was really waiting for a cameraman to appear and tell me it was a joke!! Cheap ingredients, low in flavour, a starred restaurant cashing in with nonsense food until the day it is stripped of its ill deserved star! Just embarrassing ! Ps - you know who you are…..you work (for now) in a Michelin starred restaurant, so lose the bright red trainers! They look terrible in this setting! 🙄
Delicious
A really delightful meal. If you enjoy a gastronomical experience, this is the place for you. I haven't paid the bill yet so still transported by the experience!
In the true Vucciria...
In the heart of Vucciria here is this jewel. Beautiful intimate and welcoming location. Excellent food. The boy who served us and explained the dishes was a novice but he will grow and gain confidence!
Well deserved compliments!
8-course tasting dinner. 8 excellent dishes. Some really touching. I won't say anything else, because it's an experience that I highly recommend. We were lucky enough to dine at the counter and from there we were able to appreciate how a top-quality team works. Silence and a lot of concentration. Well done. The service was fast and precise in explaining the dishes. They were very nice and made the evening even more pleasant, also fulfilling the request for a candle on the dessert. Compliments also go to them who made us feel pleasantly at ease. Thanks, therefore, to the chef and all the staff! I hope to overcome my olive phobia to be able to try other dishes.
Strongly advise against it!
Incredibly bad food and completely beyond any star standard! They are not even close to a Michelin star! Our 6-course meal was not worth the money except for the Amouse Gueule. I would definitely advise against a visit, even if the seating is nice.
Behind the arrogance not the star
The cuisine was enough but they still have a long way to go. The star is actually not there. The service is very very lacking: endless waiting, warnings that you are lactose intolerant (via email and in person) and after an exhausting wait the amuse bouche with ricotta arrives... ask if you can taste it and... no no they take it away. Saving the haughty attitude of the maitre d' (?) who only realized at the end of dinner that he had made a mistake with answers bordering on rudeness. Two waiters are saved... of which one is actually a barman who understands he knows how to move and when speaking you discover that he has wandered around a bit... The kitchen is there even if it's not up my alley. The raw prawns were excellent, the spaghetti with three tomatoes was excellent, the amberjack was cooked incorrectly and the flavor was...not for me. Cellar to be redone... quantity is not synonymous with quality... a sommelier worthy of the name is certainly missing.
Not always star level
First of all: the ambience with the mix of old and new is a success. But for my taste there is a bit too much show and not all dishes are of star quality. The pricing, especially for the wines, is excessively high
Not really Michelin standard
Firstly I have visited many Michelin star restaurants from 1* to 3 * and I genuinely don’t know how this has got a star!! We had the 6 course tasting menu. On arrival we were told the dessert wasn’t available as they were out of truffles, which I can appreciate will happen. The alternative was a pear and fig dish which I declined as I don’t like pears. The alternative to this was actually the best dish of the night. Caper ice cream combined with salted caramel and chocolate was innovative and excellent. As for the rest of the 5 courses they were just so so, beef carpaccio was ok, however amberjack fish was tasteless and tough. The pork was average. On a plus, the sommelier is excellent and recommended some fantastic red wines, which actually saved the night. The decor is cool/contemporary and staff welcoming and laid back. Unfortunately our waiter was young and inexperienced - robotic describing each dish and brought them out really quickly. So much so, we had received 5 courses in less than an hour. When we asked him to take away our bread he forgot, we then had to sit through another course with two plates of half eaten bread in front of us and the table covered in bread crumbs and flour, another member of staff had to be asked to clear it away. If you want Michelin whilst in Palermo, travel 25 mins out of the city and visit I Pupi. We went the night before and there is no comparison - a million times better. Perhaps that’s why Gagini failed to impress - they had big shoes to fill. However in retrospect our cheap traditional lunch at AF San Francesco was also more tasty! So maybe there are just better places to eat than this! You decide……
Intelligent, delicous and regional food with great service
The meal was worth every Cent! It was delicous, intelligent and well balanced thus remaining tipically italian! I really liked the fact that the ingredients were mostly local! The waiters were very friendly and helpful. The wine recommendation fitted perfectly! And they have the chilliest and most beautiful toilet i have ever seen ;) Definitely the best restaurant in Palermo
Why simply…?
But hey: maybe the chef was having a bad day: joyless earthy flavors without acidity, two dishes with raw shellfish and a subterranean dessert (autumn mushrooms in March). In his defense: very attentive service and quite good fish and meat courses.
Perfect food but some issues
As some other guests who wrote reviews for this Restaurant we are used to visit Star Restaurants and love good food in particular new experiences. When it comes to the food we were very happy and in our opinion, it deserves one Michelin star. The Restaurant from the Interieur looks more like a Bar than a gourmet temple- the team in contrary was very formal, didn't really connect with us and kept quiet a distance. However we ordered the 6 course tasting menu including wine Service. During the 3rd course the food was served but no wine. Wine was served when we were finished with the course. So in consequence i had two wines for the following course. The waiter or sommelier not even noticed- only when we mentioned . For me a no- go in such a place. The idea is that wine and food are perfectly in sync. Some othe Observation was the view into the open kitchen. That can be interesting but in this case it distracred us from enjoying the excellent food. Example: cook is shouting with the waiter, waiter is playing with his long hair, somebody starts to clean the kitchen, kitchen people have long hair without cap. At the end we got the bill without having asked for it. In sum small things but this shouldnt happen in Such a place. Expectations are higher.
A Culinary Catastrophe with Nice Walls.
A dreadful experience, albeit within aesthetically pleasing walls. Opting for the tasting menu, we were met with visually enticing portions that, disappointingly, lacked any discernible flavor. Even when flavor did make an appearance, it leaned towards repulsive rather than enjoyable. The overuse of inner organs demanded a captivating taste, yet the execution fell flat. Exotic and luxurious ingredients were squandered on a palate that failed to deliver. The experimental approach, rather than impressing, turned out to be a misadventure. Unanimously, everyone at the table shared the sentiment. To make matters worse, by the end of the night, we all felt queasy. Even the dessert, which should be a delightful finale, presented itself as a tasteless disappointment, resembling nothing more than bland paper. While the walls exuded beauty, there seemed to be a disconnection in the creative direction of the place. The fusion of modern art and edgy walls clashed with uninspiring music, creating an atmosphere akin to visiting a senior home. The harsh lighting only added to the overall discomfort. In summary, €700 down the drain, and a vow to never return. If this establishment ever held a star, it seems to have sailed away. Having dined in numerous exquisite restaurants and possessing an understanding of both food and design, it's apparent that this concept lacks a cohesive vision. The experience feels disjointed and lost, putting on a grand show without delivering a memorable and enjoyable dining experience.
Palermo's Best Restaurants that are most frequently booked by customers of Gagini Palermo
Is Appointment Trader is legit ??
By 👻 @DemonstrativeApparatus56, 06/13/2024 6:29 am
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I have 1.3k in my balance but I can do nothing with it because my positve sales is 73%.
I can't list new reservation so I can't grow this rate so I am blocked. The support doesn't answer, I wonder if this platform is not a scam
2 Answers
12 Comments |
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Answer from 🤣 @ArtisticArch12 (06/13/2024 8:05 am)
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Seems to be the common issue all over the place right now
6 Comments
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By 🥩 @GreatestHope77 (06/13/2024 10:25 am)
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By 👻 @AwakeOrder12 (06/13/2024 10:55 am)
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By 🥩 @GreatestHope77 (06/13/2024 11:19 am)
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By 👻 @FerventTrain71 (06/13/2024 1:31 pm)
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Instantly deleted all my listings… sus AF
By 🥷🏻 @ColorfulRod45 (06/13/2024 3:48 pm)
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Our TOS state that we can hold fund for 180 days if needed - we use this tool only if we protect ourselfs from probable chargebacks or to forcefully change seller behavior.
As I explained before we have no incentive in holding seller funds as only sellers that get paid on a regular basis come back.
From a dollar volume perspective the sellers with problematic accounts are a single percentage point in payouts that create the most amount of chargeback and refunds -
We want to disincentivize sellers like @ArtisticArch12 that just flood AT with listings and harm restaurants around the world.
By 🥷🏻 @ColorfulRod45 (06/13/2024 3:50 pm)
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This means you booked up a whole shift of a restaurant while only sending three people.
You indeed do not care about the restaurants and should absolutely not upload anymore listings.
Answer from 🥷🏻 @ColorfulRod45 (06/13/2024 3:43 pm)
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@ArtisticArch12 uploaded 397 (!!!) listings and sold zero.
The AT review team as on multiple occasions asked the user to stop uploading listings.
As I have mentioned in a previous post - we have absolutely no incentive in not paying sellers, only sellers that make money come back.
If you are within the metrics - like all the top 10 sellers are - you will make money and you will be paid regulary.
If you randomly upload listings and don't fill bids your account will go into bad standing and will eventually be closed.
6 Comments
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By 👻 @FerventTrain71 (06/13/2024 3:58 pm)
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I remember back in the peak days of Airbnb, they did the same thing to hosts only to realized later on, without sellers, you are a ghost of a platform. Platforms exist lucratively on the basis that seller feel supported and buyer feel safe.
Great chat colorfulrod45. Time will tell. Lessons will be learned.
By 👻 @DemonstrativeApparatus56 (06/13/2024 3:50 pm)
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By 🥷🏻 @ColorfulRod45 (06/13/2024 3:56 pm)
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anything over 20% refund rate is often blatant fraud towards customers.
Especially as not every bad sale results in a refund and customers sometimes just chargeback.
So likely 50% of your listings were bad.
We do payout your remaining earnings after 180 days, we do this to cover for future chargebacks and more importantly to disincentivize this sort of behavior.
Look at the top 10 sellers' refund rates for reference.
By 🥷🏻 @ColorfulRod45 (06/13/2024 3:58 pm)
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By 👻 @DemonstrativeApparatus56 (06/13/2024 4:13 pm)
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By 🥷🏻 @ColorfulRod45 (06/13/2024 4:15 pm)
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We do very much advocate to our sellers.
Some people make more money on this platform as they ever have before.
The reason we were able to scale operations to this level is that we have very strong guidelines that enable sellers to support a market rather than destroy it.
Sellers that do not understand that making a reservation - listing it - then not selling it causes a restaurant table to stay empty - where is your compassion here?
If we didn't enforce these rules eventually other people would do it for us, effectively destroying the new market we eatablished.
I said it before and I'll say it again - we want good sellers to be paid as often as possible as only then they will come back and do it again.