Awful experience & Unprofessional Staff ( NoT Recommended) - Gaia Dubai restaurant - Buy Reservations
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🤮 1/5 - Awful experience & Unprofessional Staff ( NoT Recommended)
By 👻 @Roaa, 11/30/2022 3:00 am
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We had an Awful experience. Rude attitude strikes one at the very first moment they enter this resturant at the reception.Despite the earlier booking, “Nevene” was very rude to us stating “ So you came for desserts so no table for you while she just confirmed booking before we arrive in-which it was stated that we are coming for desserts. Though she said this table by the bar is occupied by another customer though no one was sitting,her colleague offered the same table to other guests who arrived after us” When we reached out for the manager “ Mr John” to assist. He was literally shouting at us with a very rude attitude as “Nevene” briefed him. Without listening to us, he immediately started shouting and saying u cannot blame us “ instead of apologising!!!!!! What really a waste to hire such unprofessional staff to ruin any guest experience and Night. This is NOT the 1st time we face this attitude from staff. Unorganised team, bad Management and Not recommended for any visitor untill those issues are addressed and well trained staff replaces this arrogant attitude of current one.
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