Saturday Brunch - Not what we expected - Gaucho Broadgate London - Buy Reservations
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🤢 2/5 - Saturday Brunch - Not what we expected
By 👻 @Wanderersmelody, 12/02/2023 3:00 am
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We booked a Gaucho Brunch at £70 a head for 2.30 on a Saturday afternoon. Arrived at 2.15, (2 of the party had issues getting a taxi and we asked if we could push the reservation back by 15 mins but were advised that the venue closed at 4.30, fair enough. This wasn’t their fault). Sat down and our lovely waitress explained about the drinks/meal. Starters were lovely and certainly in abundance but came very shortly after we sat down (before others in our party arrived). Within 20 mins of being seated we were asked for our mains order. 4 of us had steak eggs and chips and 2 had the other steak choice.No option to add any extras such as a salad. Literally as soon as our starters were cleared away the mains were served. The steaks with the egg and chips were no thicker that a slice of bacon. Absolutely pathetic. Chips hard and dry, eggs hard. No salt and pepper on the table or any sauces etc. the quality of the food was terrible and we all sent our ‘steaks’ back. By the time our new meals came back we had maybe 20 mins of our brunch left. Dessert wasn’t much better either. The smallest square of a chocolate brownie (which was so gooey in the middle it had barely been cooked) and small dollop of ice cream. We were reminded that our brunch was due to finish soon at 3.40, 3.50 and last orders were at 4. At 4.10 we were told we had 20 mins left on the table and again reminded at 4.20. By 4.30 our coats were ready and we left. I’d say that we probably had 5 drinks each maximum(some only had 3). Gauchos did remove one of the meals from our bill (we did not request this). But we would have preferred to have a decent meal. Everything felt cheap and incredibly rushed. I still can’t get over the thickness of the steak. This needs to be advertised as a minute steak and the weight given. I expected steak. At least it would level people’s expectations. After all. Gauchos is a steak restaurant! A real shame as this was our works Christmas meal out. I ended up having a McDonald’s on the way home……the burger in that was better! Overall. This review is not aimed towards the lovely lady who was our waitress and you will see from my other reviews I very rarely ever write a bad review as I appreciate how hard things are in the hospitality industry, working in it myself, but this felt incredibly cheap and rushed.
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