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😒 3/5 - Terrible Service
By 👻 @Elizabeth W, 11/27/2022 3:00 am
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I visited with my partner, the food was 4/5 however the service was terrible. I am English black Caribbean and he is English Pakistani. We were the only ethic people in the restaurant and were totally ignored by the waiting staff. We both love going out for dinner and trying new foods. We were both disappointed with the level of service. We were totally ignored by the staff. We had to ask for our drink order to be taken and for our food order to be taken, we didn't bother with dessert due to the time taken. The staff serving us acted like they didn't care. We sat in the middle of the restaurant with couples either side of us. The couple to my left had a server who was very attentive to their needs and was constantly refilling their wine glasses and asking if they were ok, the couple to my left arrived 30 minutes after me, they were seen to first and had eaten and finished their dessert whilst I begun my main course. I might add the had ordered so much food, myself and partner had one dish each for starters and mains with a side of mash. I feel like the restaurant is racist which makes me really upset, its 2022 we deserve to be treated the same. The foo was amazing, we had lobster tacos, edamame, monkfish, mash, chips and lovely white wine. The decor and dj was first class. Avoid if you are person of colour its to racist. The only decent people where to two young black males on the entrance to the bar and restaurant. 250 euros wasted.
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