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Gucci Osteria da Massimo Bottura Firenze Tripadvisor Reviews
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20 Reviews
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Hard to swallow food but excellent service
The place is beautiful, lovely location and very very kind staff. However, the food was not so delicious. It looks nice in photos but the taste wasn’t within expectation. The flavors were very weird. The mix of flavors were hard to swallow. I had to eat bread to keep myself full. The banana dessert, however, was really good. I wouldn’t want to eat a meal there again but the dessert, service, design and ambiance was excellent.
Be the first to ReplyBeautiful experience
We left Rome to go to Florence and have dinner in this restaurant. Excellent service, with highly trained waiters attentive to our needs. My glass never remained empty, as soon as I finished it they immediately came to refill it before I even noticed. Lots of small attentions of this kind that made us feel appreciated. We found the chef's taste bizarre at times. I don't want to be offensive but the coffee with beans was truly abominable. The location is very beautiful even if small and absolutely in line with the Gucci style. To tell the truth, even the cuisine is in line with the concept of the brand, which, as we know, in terms of combinations is certainly eccentric and does not always turn out well. This also applies to the cuisine we found. Excellent wine pairing. However, the cuisine is of the highest quality, perhaps the taste is subjective as we are not used to certain combinations coming from Mexico. A note of merit goes to the chamomile and lavender cocktail. Spectacular, I would have liked to continue drinking it forever.
Be the first to ReplyNot So Friendly Restaurant
I booked a reservation for party of 8 people for lunch on March 30. I received an email the night before stating that there was some issues with the private room and they have to put us in the main dining room, which is not an issue. Upon arrival, we were split into two tables, which is not an issue either. Since we never dine at this restaurant before, we needed additional explanation on the menu as they were all in Italian. We had a difficult time understanding what the dishes are. However, the server did not seem very professional nor friendly in explaining the menu. We asked about the a la carte menu and he said it's not available at this restaurant but available at the Gucci Bistro, which is next door. We asked if we can go to the Gucci Bistro, he said it's not an issue. My daughter asked again if they will have a table for 8 people and he said it's fine. We walked over to the Gucci Bistro but they cannot accommodate party of 8. The server just left without saying a word to us. We were stranded - left standing outside the Gucci Bistro and not knowing what to do. I understand this restaurant is a Michelin Star but I don't believe the restaurant has a good reputation in attending to the customer's needs. It's almost a disgrace to the Michelin Star rating as "service" is another important element in the restaurant business. I did email Gucci Osteria and they did apologize for the mishap and offered us free tickets to the Gucci Museum. I replied back yes I would like the tickets but by the time they got around to it, it was very late on an Easter Sunday.
Be the first to ReplyPerfect dinner
Truly a great experience! To repeat!. Super friendly service and all excellent dishes. Even the famous tortellini with parmesan cream in a gluten-free version! Extensive wine list as befits a restaurant of this level but with slightly high mark-ups. We will definitely be back!
Be the first to ReplyFrom the slightly vintage fairytale location to the innovative cuisine... a journey into the flavors of two traditions!!!!
If you think about the location designed by Gucci and the cuisine designed by Massimo Bottura it deserves the star on trust... in reality you will realize that the difference is made by the two starred chefs, husband and wife Taka and Karime and their different origins in a perfect balance of flavours. . some dishes have become iconic such as the tostada .. Gucci osteria does not disappoint and surprises with every course .. the dining room staff is kind and knowledgeable .. all in the setting of Piazza della Signoria with a view of Palazzo Vecchio .. super recommended !! !
Be the first to ReplyNice location and tasty dishes.
Opted for a 7 course lunch, delicious creative dishes and delicious wine. Staff is very friendly and well informed about what is served.
Be the first to ReplyBAD EXPERIENCE
Unfortunately, the expectations, which were really high, did not satisfy our experience. After the first course we asked for the bill and left. Very kind and helpful staff. The coffee with the beans inside was not to our liking. Sin.
Be the first to ReplyTOP cuisine, mediocre service
I was in this beautiful place on a Tuesday evening; I would say the room had a filling rate of 60%. Taken the suovenir with 7 courses and matching wines. The dishes, a discovery. Good, well balanced and which followed each other well. I was expecting something more refined such as porcelain, cutlery and especially glasses. The service, cheesy. Being sponsored by GUCCI certainly has its reasons.
Be the first to ReplySomething you don't expect from Florence
Despite the hesitation due to the particularity of the dishes, certainly not typical of the area, @gucciosteria in Florence was a pleasant revelation. In fact, it is a cuisine strongly influenced by the Mexican culture of chef @karylmt and her husband @championtaka._ of Japanese origin. The two, together with the collaboration of @massimobottura who guarantees the excellence of the place, have managed to create a perfect union between two totally discordant culinary cultures. The flavors of the Far East and Latin America come together to create something unique, balanced and surprisingly pleasant. The place is rather simple without too many frills, but the service was excellent and the final result is without a doubt worthy of a star @michelinguide.
Be the first to ReplyOne of the most indescribable dinners
Dinner at the Gucci osteria is a mix of flavors and indescribable emotions, the tasting menu is made up of two options with great dishes and reinterpretations by the chefs, with each dish you receive a memorable surprise. By far one of the best places to be impressed.
Be the first to ReplyUnforgettable Experience
Amazing experience. The food is top notch and the experience is excellent for the price. Everything is delicious. This was truly an unforgettable experience and I hope to be back if I am ever in Italy again.
Be the first to ReplyHmm, Michelin…. ;(
I’ve lost trust in the Michelin ratings. The focus seems to be more on presentation, with little attention to the harmony of flavors. The staffs are nice, interior design of the space is cute, and the dishes look good in photos, but the taste is hard to discern. It appears to be a mix of Mexican, Japanese and Italian cuisine, creating a somewhat discordant combination.
Be the first to ReplyVery poor - not Michelin star standard
Dined here with my wife on a recent trip to Florence. We were left thoroughly disappointed, and I wish I’d heeded some of the other reviews here. Firstly, the food was good. Interesting flavours and concepts, once you accept there’s not going to be much Italian or Florentine influence in the meal. We opted for one of the tasting menus and the additional “Journey from Modena,” with wine pairing. My wife wanted a martini to start dinner but was told they could only make the cocktails on the list - which was a bit of a red flag - so we opted for one of their own cocktails. The waiter poured the water with such ferocity, I thought he was trying to put out a fire - not something I expect in a one star restaurant. The wine pairing was a waste of time. For €140pp I’d have rather had a decent bottle of wine. Portions were measly. For one course, when the food came, we had no wine. Thankfully it was a cold course as we had to wait for the pairing. No apology. Very poor explanation of the wines and why they were paired, just “this is a pinot noir from x and will go well with y.” The food service was so inconsistent. On one occasion, we were served two courses within 11 minutes of each other then waited 40 minutes for the following course. The wine for the following course came 25 minutes before the food, and by the time the food arrived there wasn’t much wine left. To add insult to injury I found a cocktail stick in the chicken which I could have easily swallowed. No apology. For some reason, a loaf of bread arrived half way though dinner. This was after we had some focaccia at the beginning of our meal - when you would ordinarily expect bread. The desserts came and we still had no mention of the “Journey from Modena” but my wife and I both agreed we were done with the restaurant, and were ready to go. All of sudden these two plates of scorching hot tortellini landed, creamy cheese and meat. In astonishment, I questioned the waiter why this was coming after having the two desserts, to which he said, “it’s the way Massimo would want. You can have tortellini at any time!” This was not the time for a cheesy pasta, not after having two sweets. We sent it back and asked for the bill. They removed the dish from the bill and the cocktails. Overall, a very disappointed experience. I don’t say this lightly as I have a lot of respect for Massimo Bottura, but this restaurant does not deserve a Michelin star, and the conflation of Gucci and Massimo is why people go here. The service is a real area of concern. Not worth almost €800.
Be the first to ReplyNot at all at Michelin star level
Friendly staff, dishes were not at all what a michelinstar should bring. Lot of attention was paid to the design of the interior but it would have been better to use this energy in improving the dishes.
Be the first to ReplyMichelin redemption
We are well seasoned fine diners and visited many Michelin Star restaurants around the world. However our last experience at Mugaritz in Spain was so bad I had suddenly lost my confidence with fine dining. I need not have worried. This place is fantastic with such an interesting and tasty menu. We went for the Our Souvenirs menu which was full of delicious highlights. The cod, Chianina and desert were favourites. Service felt a little tense when we arrived but soon relaxed and helped make the evening very special and restored our faith in Michelin Star ratings!
Be the first to ReplyWe heard it was a nice restaurant but surprised by the cost
The lowest priced tasting menu is 240 euros per person if wine is included. They misrepresent with their bottom line in their menus A big surprise because the bottom line says the wine pairing menu is 90 euros per person… in the lower middle of their menu it says 150 per person which you do not see after reading and not understanding the first four plates…family of four 1,000 euros…. Definitely not worth it and definitely cannot explain to anyone what we ate. But it was nice and just a ripoff…… customers Beware….. 240euros per person for very very small nothing portions and a lot of story to sell you a Gucci bites. If you want this experience, pay 240 euros for three bites of pasta and a few glasses of low shelf wines…. Smarter to eat anywhere else….
Be the first to ReplyElegant and delicious
The setting is beautiful in itself. The wallpaper, flooring, napkins… all opulent but gorgeous. The staff are very knowledgable about the food. The food itself was some of the best we had in Florence. Portion sizes are small but perfectly formed! We are still talking about it months on. If we lived there we would be regular customers. As well as the food we ordered you are given a bread selection, savoury snacks during your meal and sweet treats to finish. If you like a bit of high fashion and good food then treat yourself!
Be the first to ReplyIncredible Meal
Our experience at Gucci Osteria was amazing. I would put it in the top 3 meals of my life, and I live in NYC and have dined at many of the top restaurants. We did the tasting menu and they were extremely accommodating of my food restrictions (no pork or shellfish). Everything we ate was delicious and unique. Our server was fantastic as well. I saw some reviews about the cost, look at the menu, you can eat here at a reasonable price for a Michelin Star restaurant.
Be the first to ReplyLunch perfection
There were things that I ate at this lunch that truly almost moved me to tears (in a good way!) We chose are own courses rather than the degustation, but with the help of the charming and elegant waiting staff, I think we covered off all the bases We must go back if only to talk to and thank the most amazing chef!
Be the first to ReplyNothing bad to say but the howooo effect is missing
Excellent service, beautiful decoration, Cutlery is amazing, locations, professional staff, all these were excellent. However, for that price level and a Michelin star, I missed the Wahoo effect. Food was beautiful and tasty, but something missing - maybe it just that our expectations were too high, but thats how we felt.
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