I called the customer service line looking for help with - HALL Wines St. Helena - Buy Reservations
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🤮 1/5 - I called the customer service line looking for help with
By 👻 @Jordan G., 04/06/2022 3:00 am
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I called the customer service line looking for help with reservations. I am getting married the day before and am looking for a large winery where some of our friends can make their own reservations. Rochelle was incredibly rude to me and hung up my call twice once I requested to be transferred to someone else that can help me. She told me she is going to cancel the reservations that my family made because we need to book a private experience. We did not want a private experience as we have one group of 6 and a separate group of 4 that wanted to have the standard cabernet tasting. I've enjoyed HALL wine for years now and am extremely disappointed in the customer service.
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