Tasty steak and cocktails, but poor environment and service - Halls Chophouse Columbia - Buy Reservations
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🤢 2/5 - Tasty steak and cocktails, but poor environment and service
By 👻 @Catherine S, 02/04/2024 3:00 am
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My husband and I went during restaurant week and were a bit disappointed. We’re native South Carolinians, and we had a wonderful experience at the Greenville location and had heard only great things about the Charleston location. We were seated in the outdoor patio, but they had our table right next to the open air on a 30-degree night. The heaters weren’t adequate enough to keep either of us warm. Our server made an implication about a side of truffle butter as if it came with an order of our steak, which it didn’t. She did this for both of our steaks, seemingly trying to up-charge us, as she had to know that 1. the truffle butter was a pricey addition and 2. that one side order would’ve been plenty big enough for my wife and I to share. The service was also incredibly slow and we didn’t see our server much throughout the entire night. We’re aware that Hall’s isn’t a bargain-hunter’s location, but we were intentional about going during restaurant week. We’re a young couple who can’t afford to go often, but when we do, we expect the best of the best from a place like Hall’s. Unfortunately, our experience that night will keep us from returning or from recommending others to go. The food scene in Columbia is improving steadily, and it looks like Hall’s might not be able to keep up in terms of performance. The prestigious name and history can only last so long with a subpar environment and manipulative service.
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