What happens if my bid expires unanswered? - Hawksmoor Air Street London - Buy Reservations
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Hawksmoor Air Street London Reviews from The Last Year
Chewy bad roast beef
Disappointing. For the Sunday roast, we expected far better. The roast beef was actually extremely chewy and difficult to cut. The potatoes were impossible to cut or eat, just a weird texture. The vegetables, gravy, and Caesar salad were good. Servers were nice. So 2.5 out of 5 as you can't deliver a bad roast for the prices.
Brilliant
Had a lovely steak here last night! We went for the express menu so thought it might be smaller portions but it was plenty! Lovely rump steak & chips, perfectly cooked. Nice bottle of red wine to top it off. Staff were really friendly helpful. Nice atmosphere
No food …. Came all they way from Hastings
A real shame had made a booking for the breakfast that is being brought back at one location. When I arrived they said it was sold out - what’s the point of reserving something via email marketing if its not then available. Went to Fallow down the road instead which was brilliant.
A crazy evening
We are very disappointed. But to bring out the positive first. Oysters were good. Ordered a bottle of red wine, got a glass. Ordered 750g. Chateaubriand. Arrived fully cut up and everyone agreed that it was not 750g. Something less. Tough meat with some tendons. Complained but was told that this piece was not a "fillet". Chateaubriand should be the innermost finest piece of tenderloin. But instead we were told that it was not correct. They forgot soda for the kid and they forgot a side dish for the steak. We ordered red wine again, two different slightly more expensive wines. Came after a long time, no one said which glass was which wine. Low competence in quality. No doubt they can serve good steak but we were very unlucky and how they handled it was not lucky.
Delicious roast and fabulous staff
We had a wonderful Sunday lunch today at Hawksmoor. Delectable succulent beef with a subtle smokey flavour, crispy roast potatoes and Yorkshire pudding, melt in the mouth bone marrow, scrumptious gravy with great depth of flavour and yummy vegetables. The staff are so welcoming, friendly and professional, they are a credit to the restaurant. Literally everyone we encountered from the reception door check personnel to the waiting staff were fantastic, all in all, the branch is highly recommended!
KASIA is a credit to Hawksmoor Air Street
We travelled to London for my husband’s birthday in January and as always,we were booked in at the Hawksmoor on our first evening. Unfortunately, just before our starters arrived my husband started to feel unwell. We cannot fault the care, kindness, understanding and assistance that KASIA gave us during this time. She was also exceptionally discreet while ensuring that she was supportive. Unfortunately, he did not get to leave the hotel for the duration of the visit, but we are hoping to return next week. If it was going to happen anywhere, it couldn’t have been in a better place than Hawksmoor! As always, first class customer care and brilliant staff.THANK YOU
Poor Service, Poor Communication
Arrived at the venue just before our reservation which was at 18.45 on Saturday with friends who travelled from Germany for my birthday. On arrival was told outside by a woman with a clipboard that they are closed due to a water leak and that they have emailed and called me. They called me three minutes before arriving, cancelled via email 10 minutes before arrival. They knew we had a birthday in our party as I mentioned it when booking, no alternative given, no suggesting to get a table at one of their London venues or indeed any empathy at all. It was very disappointing. Such poor communication skills from a place which charges a lot and which I have visited frequently in many locations across the UK with clients, family and friends. I certainly will take my business elsewhere.
Super disappointed in this spot.
Pretentious, under designed, super loud and spotty service make this a definite, no-go even in spite of decent food. Server couldn't remember who ordered what, forgotten items, delayed items, random upsell, quantity mistakes. Literally expect better service at the cheesecake factory. Steak and monkfish were really nice - eggs were overdone way too many onions on basically everything. Smoked salmon was super boring. Ugh. Then, after the fact, realized they had put a 12.5% "optional" service charge, but just punched in the total with that in anyway. No no and more no. No way was this place was worth £100 a person.
Appalling customer care.
Reservation for a birthday dinner. A water leak saw the booking cancelled. No phone call was made to warn us which is the absolute minimum I'd expect. Arrived to be told cancelled on a Saturday evening. Unable to find another place to eat. Cancellation received via email 50 mins after booking time. Really poor customer care.
Food poisoning. No honour from management.
it has been three months since our visit to the restaurant. My husband and I had horrific shellfish poisoning. It was so bad that we were compelled to extend our stay in London by an additional day. This cost us the price of an additional night stay in our hotel room. We also paid a hefty (£400) penalty for having to rebook our car rental. I reached out to the restaurant to report the incident. We have both experienced shellfish poisoning previously. We knew very well what was happening to us. The restaurant said they would conduct a "independent investigation.". Surprise, surprise, they took no responsibility and blamed it on other factors. Nevertheless, they promised a gift certificate to cover the cost of our meal in consideration of our negative experience. We still haven't received anything from the restaurant, despite repeated follow-up emails about a month apart to the contact person who handled this issue with us. The experience at the restaurant, shellfish poisoning aside, was marred by a very loud room, and an even louder group of six drunk men who were seated next to us. We had hoped they would leave shortly after we were seated, as it appeared they were wrapping up their meal. Nearly one hour later, they still hadn't left. They kept ordering and getting served more rounds of drinks. We finally asked the management to speak to the party to lower their voices, but it really did not do very much to be helpful. The food was fine, except for the food poisoning. Portions were generous. This is a very loud restaurant. Deafening. We are just incredibly disappointed that the Restaurant will not honour its commitment to us.
A little disappointing
The restaurant is good a nice decor and friendly staff but the food was a little disappointing. Expensive and although tasty not very special. It was very slow indeed and we didn’t have time for pudding because of this.
Good vibe good food
Made a booking short notice and we were seated as request on time. Food order was taken promptly and food arrived well presented and in a good amount of time the servers were attentive if not a little bit too attentive as plates and glasses were being removed before I had finished chewing. On a personal note, I would’ve enjoyed the pepper sauce to have been slightly thicker however, I definitely recommend and would visit again I prefer the ambience and the vibe to seven dials
Excellent steaks, but felt staff attire detracted from the ambience
As expected, the steaks were first class, being good meat quality and cooked as requested. However, one felt that the ambience was let down by staff attire that was at best ill-fitting and too-casual in dull, drab colouring - actually quite easy to improve upon.
Disappointing
We are frequent diners at Hawksmoor but this was our first time at Air Street. Our children booked us a table as a Christmas gift to go with our theatre tickets so the table had been booked a while. We were sat at a table right next to the waiters station - why do restaurants do this? Despite several tables being available and it was an early meal 5:30pm. So we constantly had waiters stopping next to us also the next people they sat really close up us again despite the restaurant being fairly quiet. Our waiter was a bit uninterested and was actually quite rude when he came back to ask if we had decided on deserts - his words were ‘what do you want’ !! Disappointed to be honest. Food was really good as always though.
Simply the best !
Lovely ambience. We had a 600g sirloin between us together with grilled bone marrow, peppercorn sauce, french fries and sticky toffee pudding with clotted cream for dessert. The food was cooked to perfection and our waitress Vanessa was extremely attentive, polite and helpful. It was wonderful meeting up with Angelo Lupinetti, the manager. We shall certainly return when next in London.
We went here for my partners birthday and it was
We went here for my partners birthday and it was delicious!! Peter was our server and he was amazing, very attentive and you can tell he is passionate about his job. Thank you Peter!!
Wonderful steak of various cuts.
In fact, they offer prepped meet that can be taken home to cook on your own.
yes ok, i get the hype! i mean is it some brand new steak
yes ok, i get the hype! i mean is it some brand new steak experience? no. but it is very solid and very delicious? absolutely. we did make a sunday reservation, but we did it for dinner, so we missed out on the sunday roast (seems they have on menu on sundays until they sell out, which is usually mid-day or so). we got the yorkshire and potted bacon to start, and that was nice, i wish they gave more yokshire pudding actually! and the gravy -- i wanted to drink the gravy that came with the dish and drizzle it over everything! the steaks were cooked perfectly. but the biggest surprise were how good the sides were! the triple cooked chips were pale but actually so flavorful and crispy -- soft on the inside. the greens were so well seasoned! the sticky toffee pudding was, as promised, incredible. i really enjoyed the quenelle of clotted cream on top, that gave such a smooth creamy finish to the fish. the restaurant is quite large in this location and tables were spaced nicely. the dark, broody atmosphere is the perfect ambience for a stately steakhouse. service was great and we were never left wanting.
Excellent service from the staff that kept the food and
Excellent service from the staff that kept the food and drinks coming throughout our Sunday Roast meal. The ambiance was entertaining to people watch as we waited for our next dish to be served.
Fire Firiiiiaaa - in my Bootsy Collin's voice.
Pricy but worth the experience and flavor of the meal. Make reservations, show up on time and enjoy the privilage
Nothing to not like here.
Great chop house with a good vibe about it. But the food is spot on.
Good ambiance, the waiter was attentive, the food was
Good ambiance, the waiter was attentive, the food was pretty much on par and the serving size was ok.
Had an 8:30 pm reservation and the place was packed.
....always a good sign. My guests had the mussels which arrived in a cast iron pot, lemon and garlic served with crispy toast. Smelled amazing - they said it was delicious. I started with the summer vegetable and ricotta......when you think summer vegetables one imagines delicious roasted root vegetables, summer corn, etc.....what came was fingerling potatoes and peas.....not quite summer, but hey this is London. My guest and I had the Porterhouse with mashed potato and bone marrow gravy. We also had sauté spinach....all expertly cooked and seasoned beautifully. My guest had the dover sole. It looked a little dry, but he said it was "not bad" Service was top notch and well. Drinks were excellent. Hawksmoor is in a great part of town perfect for after dinner walk.
As someone traveling to London for the first time, of
As someone traveling to London for the first time, of course I had to indulge in a classic sticky toffee pudding. Glad to say Hawksmoor did not disappoint - the pudding was filling and sweet with the toffee syrup working the show. Next time I come to London, I will be coming back to taste for more!
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What happens if my bid expires unanswered?
By 🦩 @FluffyStar64, 07/08/2021 8:55 pm
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Hi I am new to the platform. What happens if I bid on a restaurant reservation expires and no one has responded to the request?
4 Answers
4 Comments |
Don't like the Answer? Add another one. |
Answer from 🥷🏻 @ColorfulRod45 (07/08/2021 9:28 pm)
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Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
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By 👻 @FirmOffer13 (11/24/2021 2:53 pm)
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By 🥷🏻 @ColorfulRod45 (11/24/2021 3:12 pm)
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Answer from 👻 @ZestfulField70 (06/26/2022 1:42 pm)
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My reservation expired but I did not get a credit and I see no way to cancel. How do I the funds back as a credit?
1 Comment
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By 👻 @ZestfulField70 (06/27/2022 3:00 pm)
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:36 pm)
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I have a similar question, it seems like when money is refunded it doesnt go immediately what is the process of this since its essentially a debit card and not a credit card
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Answer from 🧌 @ExpensiveKey54 (04/21/2023 6:17 pm)
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The funds go back into your account and you can place a new bid
1 Comment
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By 👻 @IncontrovertibleHeart63 (08/06/2023 9:49 pm)
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