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Hermès Paris Reviews
Hermes has just approved that they do not respect their clients.
Hermes Paris Sainsbury's Germain is the worse service provider regardless the tons of money they are making out of their clients. Even the manager was powerless. We did applied for appointment today and received their email back, but because of
Only a fistful of dollars will get the attention of staff
A longstanding devotee of Hermes, I couldn't come to Paris without visiting the mother ship! In short I wish I hadn't :( It was packed with tourist groups; shop assistants were chasing after the dollar (ie. falling over each other to serve
Waste of time and no savings
This place is a joke. They are so pretentious. You have to make an appointment to even look at handbags. There is only one employee who can assist with belts. Wait times can be over 60 minutes to get help from an associate despite there being many ju
Services at Hermes Pavilion and The Gardens
NOTHING GOOD TO SAY ABOUT THEIR SALES ASSOCIATE (SA) THEY HIRED. THEY THINK THEY GIVE US THE HANDBAG FOR FREE. IN PAVILION A SA BY THE NAME MICHELLE IS GREEDY. SHE WILL ASKED YOU TO BUY ALL SORT OF S....BEFORE SELLING YOU A HANDBAG. THEN ANOTHER DAY
Worst
After 1 month of trying, I got an appointment for the leather department. I was asked what type of bag I am there to buy. I told her my preferences. She asked me many questions regarding the bag: leather, hardware etc. She told me to wait and that
Hallmark Paris shopping at Hermes
I love the Kelly bags. Nicolas owner of Paris Wine Co tried to get me a private shopping appointment because he said he has many connections in Paris. Beautiful shopping experience
Brand loyalty out the window
Don’t understand the new appointment system. My mom has been a loyal customer for years. Come Covid and there is this new appointment system we aren’t familiar with. We went to the store and it’s as if those years of brand loyalty is not taken
Worst service & terrible experience at Hermes Sèvres Paris
Looking for men shoes but can’t find anyone who can assist so requested for assistance from a short hair lady who stood at the lower floor counter.She said will get someone to serve us soon and saw her talking to available male staff who works at m
Unpleasant experience
We had been walking/waiting in this outlet for long time but nobody are helpful/friendly to take initiative to ask/assist us even though we noticed quite numbers of personnels are available. We have been to many branded stores in many countries inclu
Wins for WORST customer service
If I could give zero stars I would. And I have never rated a place this low in a google review. I walked in without an appointment as I was told that an appointment wasn't needed at another paris location (Hermès Paris Faubourg Saint Honoré) . I w
Unbelievable- The photos show everything/ Hermes is no longer Hermes
In July 2023, I purchased 3 pairs of slippers from the Hermes Paris store located in George V 42 avenue. In September 2023, I noticed that on one of the sides of the heel there is a gap that is deepening. On September 29, I received an email from Her
Visit to Hermes
Amazing experience in the Mother store! The sales staff are attentive and the merchandise is drool worthy. Definitely a must for any Hermes lovers out there.
Give shopping at Hermes a miss - it’s a “Goldilocks” experience
My husband decided to give me a gift while travelling through Paris with our (adult) daughter. They have a tradition of giving me gifts from Hermes. And at her prompting we arrived at the Faubourg Saint Honoré store.What should have been a delightfu
George V Vs FSH Paris… “Hello, my name is…….”
Hermes, George V Paris: What a lovely experience. I was met by Christelle, we chatted, she helped me with my belt purchase… as she was taking my details she noticed it was my birthday.. I’d started talking about visiting Paris for my birthday and
Lovely experience at Hermes
I love this store, so beautiful and wonderful layout, with excellent displays. The appointments team was so helpful, and I had the pleasure to meet two SAs Vanessa and Sarah who did their best to find me the bag I wanted. I live in Scotland and whene
Hermes milan
Hermes Milano was the worst place to visit the SA most if not all where treating all clients with bad behavior and attitude at least talk to them in an polite way either with the shoes section or the bags section. Please as much as you can give them
George V Hermes , the best Hermes boutique
This is a special review for Hermes at George V . I have been to all three Hermes boutiques in Paris and George V is the best , in terms of service and the staff . They always go the extra mile to make sure that the clients are happy , be there bag
Absolute Nightmare to shop at Hermes Bordeaux
End Jan 2023, its my first Europe visit since the Covid period started. It was my 2nd visit to Bordeaux Hermes store. I travel regularly to France/Italy often in the past. I am a Hermes leather goods lover and buyer for more than 15 years. I am one o
Avoid Hermes at all cost!
Horrible experience. I bought a pair of $700 hermes sandals for my wife for Christmas. She literally tried them on in the bedroom and immediately noticed they were too small so she took them off and we returned the pair. A month later Hermes contacte
Always an amazing experience in the Hermes George V store!
This is my fourth visit to the Hermes George V boutique and since the very first time I have always received amazing service from kind and respectful SA’s. My last trip in November 2022 I was greeted and served by the sweetest most patient SA who w
Connect with users posting reservations for Hermès Paris
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Hermès Paris. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Hermès Paris at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Hermès Paris page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* PerceptiveWash44, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* PerceptiveWash44 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to PerceptiveWash44 for any questions Peter may have as PerceptiveWash44 user fills the bid.
3.) Finding the Reservation
* PerceptiveWash44 now uses their connections at Hermès Paris to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If PerceptiveWash44 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, PerceptiveWash44 receives the $200 reward which is credited to PerceptiveWash44's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Hermès Paris!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
