Tombstone for Hillstone-- never again! - Hillstone Coral Gables - Buy Reservations
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Coral Gables's Best Restaurants that are most frequently booked by customers of Hillstone Coral Gables
Ranked #13 in Coral Gables's Best Restaurants.
🤮 1/5 - Tombstone for Hillstone-- never again!
By 👻 @Angel C, 09/06/2021 3:00 am
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Horrible Service and Food. The young lady manager was rude from the outset. Place was empty but was told there was a 45 minute wait. Wish we had left but my daughters wanted to eat there. Big Mistake.
After waiting 45 minutes, we saw that half the tables were empty including many for our size party. When I told the inept manager, she responded by alerting me that I had only waited 43 minutes and that she had timed it herself. I suggested that arguing with a customer over 2 minutes was not smart customer service.
I politely told the inept manager that I would never return. Ribs were cold, spinach dip was watery, and burgers were overcooked.
Not surprising that Hillstone's food is on par with its horrible service.
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