Worst customer service and management in a restaurant - Hillstone Coral Gables - Buy Reservations
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Coral Gables's Best Restaurants that are most frequently booked by customers of Hillstone Coral Gables
Ranked #13 in Coral Gables's Best Restaurants.
🤮 1/5 - Worst customer service and management in a restaurant
By 👻 @Danielle C, 03/27/2022 3:00 am
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Have been coming to Hillstone for years and it was always a great experience, however today I came with a party of 5 and a baby and was REFUSED a table as they cannot seat more than 5 people at a table and they cannot seat older children at a table next to you because there needs to be an adult sitting at the table. The manager did not want to accommodate. I am shocked on the way we were mistreated at the restaurant today. I had 3 children and a baby with me ready to eat and they simply told us to leave as we could not sit down and eat. Never in my life I have been treated like this. This is beyond disrespect with the customer and lack of professionalism. What an unfortunate way to handle your business with recurring customers.
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