March 8, 2024- We are Hilton Rewards members and I DO NOT - Hilton Checkers Los Angeles - Trade Reservations
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🤮 1/5 - March 8, 2024- We are Hilton Rewards members and I DO NOT
By 👻 @Erica H., 03/09/2024 3:00 am
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March 8, 2024- We are Hilton Rewards members and I DO NOT RECOMMEND. We drove 3 hours to get to LA to stay at this Hilton. We picked this place because we wanted to go to the Lakers game and see LeBron James. So this was a bucket list, special treat and expense for us. The hotel advertised that the Crypto arena was 1 minute away walking? Actually, the arena was 10 minute walk in the cold rain. We ended up not going because we were advised that it was not safe to walk. Since we paid $50.00 per night to park our car, we were not willing to also pay an Uber. We realize that this hotel is used for business guest. However at $600.00 a night, more is expected. The best thing about this place is the architectural building (absolutely gorgeous), the two doormen that helped us get inside and the $25.00 food credit that the staff is hesitant to tell you about. If I could rate it negative stars I would. The majority of the staff was haughty, rude and dismissive. When you pay over $200.00 a night for a room you are paying for amenities (roof-top pool is closed), customer service and smiling faces. Checkers Hilton greeted us with frowns and unwillingness to help. I guess we weren't dressed up enough to stay there? Why that would matter is baffling since money spends no matter what you look like. I am a college graduate that speaks 3 languages, yada, yada yada. Don't judge a book by its cover! We ate quietly and enjoyed having breakfast together. However, the buffet breakfast is over priced, glamorized Holiday Express food. For two people they charged $50.00 for powdered eggs and food that needed to be changed out for fresher food. The service was lacking as no-one asked us if we wanted coffee or if we wanted anything. They did ask other patrons if they wanted more coffee. They just brought us the bill. It felt as if they wanted us to leave. Regardless, we wanted to go too. Nothing worse than paying for luxury to be treated as if we were the homeless people that lurk in front of the building at sundown. Next time just stay at the Holiday Express. You will avoid skid row and you will have good memories of LA. We couldn't wait to return back to beautiful Ramona California.
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