AppointmentTrader FAQ - HORSEELE Gent - Buy Reservations
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HORSEELE Gent Reviews from The Last Year
Disillusioned
I had been looking forward to our dinner at Horseele for a while. We came with a group, so I expected a customized menu to be provided. The amuses: due to allergies, I received 2 adapted amuses. Beautiful and very tasty. The tone was set. 1st course, salmon with couscous, carrot structures: the curry mayonnaise was dominant, the salmon could hardly be tasted. 2nd dish, Oosterschelde lobster with fish stock and tom-kha-kai. My piece of lobster was literally divided into 5 pieces. The smell was something I immediately noticed - very unpleasant. 2 pieces were edible, the 3rd piece was boiled flat, the remaining 2 looked gray, mushy and unappetizing. Way too much sauce, the dish was also not hot enough. 3rd dish, which was immediately dessert; a scoop of ice cream with rhubarb structures. OK, tasty, but not more than that. Coffee was forgotten, wrong tea served. Bread was not replenished with the meal. I think the bar is quite dated. It was incredibly warm in the separate room. People did not really know how the air conditioning worked, so the lights were dimmed a bit to prevent it from heating up any further... The waiters did their best, we had a nice evening with the group, but I don't think this restaurant deserves its star (anymore).
Disappointing experience at a top restaurant!!
After I personally wrote to the owner about a number of rather disturbing things that happened during our dinner, I received no explanation or response. That's why I decided to write this publicly now. The quality of the food was TOP and the presentation worthy of Horseele. But the fact that the sommelier (?) loudly recommended the wine selection to the entire room and that it was very cold there and therefore uncomfortable was not possible for us. It was the second time we ate there. We at least expected that the owner would write us back with a valid reason and perhaps that he would make some adjustments to these matters.
Below expectations
First time visiting this restaurant, went there for a special occasion with high expectations and all the expectations were more or less met til head course but then slowly the impression started going down. First thing that struck us a bit odd was that we were presented the menu while we were in the middle of complimentary appetizer. The appetizer itself was absolutely delicious and beautifully presented, however it was only 4-5 bites that I would have wanted to enjoy and not have to look into a menu inbetween. The starter was also very delicious and interesting flavour combinations. The wine was good and adequately introduced at the table with a little bit of background and tasting notes. The head course was a bit disappointing though. You would expect this to be the grand finale in a way but it was very overwhelming. Nothing spectacular, nothing very interesting or unique, quite bland in comparison to the appetizer and starter. We also felt like we were forgotten by this time cause all of our glasses were empty but there was no question about more wine or water. Eventually our empty wine glasses were sitting on the table til the point we left. Not something I have experienced in such a restaurant before. Throughout the dessert and complimentary sweets they stayed there. We were also not offered any water til we finally asked it with the bill. So essentially the last 20min or so of us staying there we were completely neglected, even when trying to get the attention of the staff. It was lunch and only 4 other tables were occupied at this point. The dessert was a little bit boring for our taste, again as with head course, nothing memorable. Selection of cheeses was really good. As was the bread. All in all very high hopes and thoughts in the beginning but after the starter and wine to accompany head course things slowly started to lose its colours for us. Cool view over the stadium. A little bit disappointed, for 120 eur lunch would expect a tad bit more.
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AppointmentTrader FAQ
Questions and Answers around the platform.
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
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LOL. Thank you The New Yorker.
Appointment |
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
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Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
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Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
POLO BAR NYC CONNECT
Hello, looking for someone who has direct connection to reservation at polo bar. Have a huge meeting with big investors for a multi-mill project in Europe and they are coming to NYC and want to been taken to somewhere glamorous. Can anyone lend a hand?
Give the best answerMoney gone
I made two buy listings earlier this morning and then discarded both of them as no longer needed. My refund now disappeared in my account, and I can no longer transfer them back into my bank account. I’ve also made another buy order, and now the system is telling me “Bad Balance Combination”. Called my bank to stop all transaction going to this Pheonix Labs and reported as scam
Give the best answerBeen a week and my reservation hasn’t been transferred
Paid the $25 transfer fee and have no correspondence or indication of transfer for 5 days. Any way to expedite or confirm?
Give the best answerPayout time
I just cased out some money yesterday and was quoted payout by 6/19 then today cashed out again and was quoted 6/22 for today’s cashout. Why would it take 8 days to get paid?
Give the best answerUnsold listings bug?
Idk if this is related to the unsold listing % rule but I have listed 6 reservations and sold 5 of them and my unsold listing percentage is ~45%. For some reason the unsold listings have not been converted into sold ones. Does this happen only after the payment is released following the booking or is it an issue that needs to be addressed?
Give the best answerCote reservation
Hi all! I have a res for Cote Saturday night for only $45. Buy it while you can!! I’ll have to cancel it soon
Give the best answerIs Appointment Trader is legit ??
I have 1.3k in my balance but I can do nothing with it because my positve sales is 73%.
I can't list new reservation so I can't grow this rate so I am blocked. The support doesn't answer, I wonder if this platform is not a scam
Last chance for an appointment at Novikov Asian THIS SATURDAY!
8:15pm for two people.
Give the best answerAppointment Transfer
We purchased a reservation for tonight weeks ago and also requested a name transfer. The transfer was never confirmed so we canceled the request today and submitted another. How can we make sure it is transferred?
Give the best answerIs there an easy way to go to the discussion for a buyer's bid?
When I see a buyer's bid, I want to ask the buyer a question. Is there an easy way to go to the discussion for this bid and ask there?
Give the best answerHonest review of AT and advice to new joiners
Forget trying to snipe reservations online by waking up early and booking top restaurants at Carbone or Tatiana or Cote or 4Charles. After 2.5 months of booking reservations by setting up alarms, waking up early to sell appointments. It’s very hard to cash out on this app. During cash out, you have to pay $5 fee +3% transactions fee and max payout per day is $150.
Advice to new users:
- do not mass book reservations
- fill bids only
- don’t try to book reservations online, you need connections and call the restaurant
After putting in about 40 hours of work, I’ve made about $750 sale on this platform but gotten paid $0. Take this with a grain of salt.
Fraud
I believe this site to be a fraud. I paid $158 to get a reservation. Now they want my SS # and other private details in order to supposedly repay me.
Give the best answerCan concierge update the phone number on my reservation?
I requested a name change and need a phone number updated too.
Give the best answerPayouts
Hello All,
I don’t know what else to do as I can’t transfer my cleared funds to my bank account. Customer support is close to non existing and not helpful. How can we keep selling here if we can’t withdraw what we have worked for. They say I have to wait 180 days. This is ridiculous!
Via Carota
Hi all! I have a reservation for Via Carota for tomorrow for 2 people at 4:45PM for only $10 if anyone is interested!!
Give the best answerPayout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answer