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28 Reviews
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Well worth a visit
What a treat! Our first proper chinese fine dining experience and it did not disappoint. The presentation of the food is superb with the vegetarian scallop started being a work of art! The deconstructed bao buns were delicious, sezuan tofu main perfectly balanced and seasoned as well as the seabass. Thoroughly enjoyable and great service with some interesting wines
Be the first to ReplyThe best Michelin Chinese restaurant i’ve ever visited!
I have to give this place a 5/5! After visiting Kai Songbird at the Corinthia Yacht Club in Qatar we had to try out Kai Mayfair. We were two at the table and Teresa was our most exceptional host. We had Prawns on Toast, Wasabi prawns (divine!!!), lobster&lobster and a plate of Chilean Seabass. Pics attached. The place is very close to Hyde Park Winter Wonderland so it is very central too. We will surely visit again when we’re back in London!
Be the first to ReplyMichelin star?
A perfectly reasonable Chinese restaurant, but you'd be disappointed if you were expecting Michelin star quality food, presentation or service. I would recommend you go there, have a portion of the Wasabi prawns then go elsewhere.
Be the first to ReplyIt Doesn’t Get Any Better
My wife and I were not expecting this level of cuisine even though Kai had earned a Michelin Star! It was, in a word, extraordinary! We might have caught them on an exceptional day, but I don’t think so. Attention to detail at this level is not an accident but the result of years of practice! Kudos to everyone at Kai! Very, very impressive on all fronts!
Be the first to ReplyAmazing!
Such a delightful evening at Kai. Superb appetizers beef, shrimps, squid… to die for Peking Duck (a must try). Excellent service from Teresa, Enrique and Wynn. A true chinese culinary address to experience while in London. We will go again, and again! Bravo!
Be the first to ReplyUnique afternoon tea
Went for the afternoon tea which was delightful - but a little underwhelming for a Michelin star restaurant. I could sing praises about the presentation of the meal; the tableware is gorgeous and the food is attractive and plated beautifully. However I found the actual amount of food a little lacking and left wanting more especially for the price point. If you’ve had a lot of Chinese food the flavours will be very familiar as it was to me, so unfortunately I was not especially impressed taste-wise either. The restaurant decor is lovely and the staff are very attentive. This afternoon tea experience is still quite unique and the bird theme is very sweet so I would still recommend this for those interested. It is a fab setting for a catch up with girl friends or a first date. I would love to return to try the dinner menu.
Be the first to ReplyPoor, poor and then very poor!!!
We returned to Kai for the 8th time. Previously, we - and various guests - we entertained at Kai had loved the food and ambience of the restaurant. This visit however, was very very poor!! A Michelin star??? We would have to say - How did they get that on this occasion?? The beef starter had changed slightly and was too acidic. The soft shell crab starter was acceptable. The sweet and sour pork was dry and chewy. The lamb cutlets (2) were small, dry, overcooked and not complimented by the sauce which was just ‘splurged’ onto the plate. The waiting staff that attended our table were very nice and tried very hard - although - reading people as we do, they were trying to overcompensate for the poor food. To say we were disappointed would be an understatement- to say that we were relieved that we didn’t take any friends or family to the restaurant would also be an understatement!!! We were asked by a member of staff if we had enjoyed our meal and we were honest with our answers, and were told that our feedback would be passed on to the chef???? Would we return?? No!! Would we recommend?? Most definitely not!! Very saddened that such a great restaurant has gone so far south!!! You really need to drag yourselves up by the heels!!!!
Be the first to ReplyMy favourite ❤️!!
Fabulous restaurant with outstanding service, my favourite in London. Recommend wasabi prawns, aromatic duck, sea bass almost everything as I’ve tried everything . It’s worth a visit
Be the first to ReplyTop Notch!
I've been here twice, the food is fantastic and their sweet & sour pork is totally next level. It's a really beautiful restaurant and they are generous with their spacing and don't seat you on top of each other. Not cheap, but you get what you pay for. We got served by a gentleman by the name Desar, he was superb and really looked after us like kings. Will return asap.
Be the first to ReplyNot worth while
Not sure how this restaurant achieved a Michelin *, ambience ok, nice enough surroundings. Starters again ok! Super small and hot & sour soup £29, 3 spoons, and finished. Middle course qtr duck , absolutely nothing remarkable in fact really dry, not crispy! In a nutshell would not recommend. Our meal for 4 people was £900
Be the first to ReplyAbsolutely fantastic food with brilliant service
The late Michael Winner, apparently visited this restaurant around 13 years ago and wrote a poor review. He must have got out of bed on the wrong side that day or perhaps he was very unlucky. Everything about this restaurant is 100% terrific. Every dish was amazing. We booked for lunch and the manager was brilliant. We enjoyed ourselves so much. We stayed for hours trying different dishes and he introduced to the lady manager when she came on later in the afternoon to take over. They were both charming, attentive, brilliant managers. We were given a great table for two, a large round table at the rear of the restaurant on the ground floor. The knowledge of all of the staff was as good as it gets and they accurately described every dish. The service was absolutely first rate, warm, friendly and intuitive. I am surprised they only have one Michelin star as everything about it was way better than one Michelin star and I do hope they receive a second star because they are that good ! The menu was so interesting and enticing that they were just so many dishes we would have liked to have ordered. My son took charge of the ordering and after advice he went through so many different dishes. Each one was a delight, beautifully presented, and absolutely delicious. The wine list was superb, and the manager and I swapped wine tips, I told him about a particularly excellent South African desert wine and he introduced me to a brilliant Canadian ice wine. We also had various other winds all of them brilliant. The restrooms are downstairs, and were in line with the rest of the restaurant, immaculate and as good as it gets. The tables downstairs are possibly in an even better setting than the tables on the ground floor. The downstairs room is beautiful and they have a spectacular private dining room. This is the most excellent restaurant, all of the staff are are wonderful, all of the dishes were brilliant, creative, and looked as good as they tasted. I can’t wait to return.
Be the first to ReplyDisappointing
I have been coming here for more than 35 years, but this particular visit went off to a bad start: I wanted to book a table for 4 at 7.30 pm and was told that none was available at that time, but only at 6.30, which is a bit early for us. But we accepted this anyway, and when we arrived a few minutes early [to judge distance and time is always a bit of a challenge in London], we were told that the Restaurant is closed and that we should sit in a corner behind the bar. How embarrassing in front of my guests. We were then shown our table and given the Wine List. I chose a bottle of Laurent-Perrier Rose Champagne for £ 195 a bottle. Without saying anything they brought the Champagne. Later we ordered a second bottle, which also came promptly. When it came to paying the bill, it came to £ 1,650 for dinner for 4 and two bottles of Champagne. I thought it was a bit on the high side, and when I had a closer look at the receipt when I reached home, I realised that they had given a much more expensive Perrier Rose Champagne at a whopping £ 420 a bottle. Thus the 2 bottles alone came to £ 840. I then looked online at their Wine List and very much to my surprise, I could not find the Laurent-Perrier Rose Champagne that I had ordered. So evidently, the Wine List that is given to customers is different than the one that they really use. At least they could have pointed out that the Champagne that I have ordered was no longer available and I could have selected an other, less expensive one. But instead, they seem to have decided to simply bring a bottle which is more than twice as expensive without saying a word about this. That in my view is not very professional!
Be the first to ReplyStaff have no clue about allergens-why do they have a Michelin?
Do you have gf soya sauce? - "Yes and no- we have both sometimes gf sometimes it has gluten. The supplier gives us both"?!!! So can you cater to someone with a gluten allergy? "depends how bad is your allergy. Some gluten free allergy is ok some gluten free allergy is not ok". What do you mean? "how much gluten free do you need?" Well, I'd like all my food to be gluten free. "Sorry we can't" HOW DOES THIS RESTAURANT EXIST IN LONDON? No point calling food standards on them as I'm sure they have the paper work but can't train their staff.
Be the first to Reply1st Disappointment In My Favourite Restaurant
Been Going To This Restaurant For Over 3 Decades . Dinned Here Over 200 Times. Yesterday Was The 1st Time I Saw Standards Drop The Industry Is Going Through An Awful Time But No Excuse For Having Uninformed& Untrained Staff On The Floor So Many Mistakes . 6/7 Soups Came Out Wrong Dry Pancakes Brought To The Table Twice Extra Noodles Ordered , Never came Worst Part Was No Apology Was Given I Really Hope They Pull Their Socks Up You Can’t Operate A Top Mayfair Restaurant & Get Away With Such Unprofessional Service. Hope The Management Take Note. Sanjay Anand MBE
Be the first to ReplyVery nice indeed
We visited with my daughter for her birthday, to be clear it was not inexpensive. However the food was delightful, as with many London restaurants they do dick two ways which is fantastic, the belly port was divine and Lobster Lobster was just perfect. Very special and more intimate and quiet than the HaKasans of this world.
Be the first to ReplyAs usual amazing!
This is our favourite restaurant in London and we visit every time we are in London! Amazing! The Tiramisu Martini is to die for! And they have a great variety of Vegetarian dishes! Crown of Jewels is delicious!! Superb service!
Be the first to ReplyDisappointing
A little bit disappointing, and not what I would have expected from a Michelin starred restaurant. The service was fine, except that they got one of our orders wrong (wasabi prawns rather than the vegetarian wasabi chai - perhaps this could be clarified when there two dishes of a similar name on the menu). We didn’t alert them to this as it was quiet in the restaurant and we didn’t want to draw attention. The wasabi prawns were just ok. Everything else was nice, but not particularly nicer than any Chinese food I’ve had.
Be the first to ReplyDefinitely worth a visit for a leisurely afternoon high tea with an oriental touch
We specially travelled here, a place obviously off the beaten path, to try their highly acclaimed afternoon tea. And we were not disappointed in the least. Items were exquisitely presented and very tasty. The ambience (in the basement is where afternoon tea is served) was cozy and enchanting. Decor is modern Chinese with a fetish for birds and birdcages. We enjoyed the entire experience very much. If the restaurant folks are reading this, my suggestion would be to have some modernized or jazzed up Chinese piped in music. I know you’ve made this very hip, but it’s still a Chinese restaurant after all, so if you could do more Chinese items that would be super. If you are thinking of coming, please do - i have never eaten modern Chinese afternoon tea done in this way in my life. And here’s a tip: you CAN order a refill of the food for one round, so take note of what you like so you can have an encore.
Be the first to ReplyGood food, good venue, good service. Expensive! But - -
Kai is a GREAT restaurant. One of this places that, too often, disappears from our cities leaving a big void. The venue is absolutely charming and very well appointed with lots of tasteful details and a classic atmosphere that I loved, even though it leans on the showy, which I also love. Service, from the moment you enter to the moment you leave, is careful and spotless. Starting with the hyper-professional Maître d' and followed by all the waiters.
Food and wine? Expensive and delicious. The salmon "Chinese sashimi" or Yee Sang was incredibly sophisticated, sexy and light. With a glass of a wonderful NZ Sauvignon Blanc with amazing passion fruit aromas. Followed by the lobster casserole - impeccable medley of lobster, monkfish and prawns, in a very hot and sticky sweet-sour sauce. Very daring, very unique, very delicious. The SA Riesling by the glass was good, but I prefered the Sauvignon blanc. Dessert (+mignardises on the house) was a glorious crême brulée with pandan instead of vanilla. All included, a bit over GBP 140 which is a lot, and at the same time is one of these experiences that make your life meaningful.
Don't leave without walking the place and the basement, admiring the wine cellar, the cosy tables. You leave the place with a lighter wallet and the conviction that this is a world worth living in.
Good food good service
Good meal at Kai. Great menu with lots of choices. We started with Lychee Martini and then sampled Pork Belly, Beef fillet, Lettuce wraps and Lobster entree. Good food good service
Be the first to ReplyThe best Chinese food I’ve ever eaten
From the second we walked in we knew it was worth the wait, pleasant staff and very quick to take items for the cloakroom. The wine service was excellent and the waiting staff were faultless. Quite simply the best Chinese food we have eaten in a very long time. We will definitely be making the trip back.
Be the first to ReplyDay Care
We had reservations for lunch. We did not realize that this is a very kid friendly restaurant and the staff or manager does nothing to stop children from running around. If you do not want children coming to your table, avoid the table for 2 by the fish tank. Not only were there kids coming up and screaming, jumping, but they were running all over the restaurant, into waiters and it was unbelievably distracting. The food was mildly good, not worth a Michelin star and the service was standoffish. Not really polite and did not make us feel welcome.
Be the first to ReplyA little disappointed
The food was really good, cannot fault this. However we were really disappointed to find a Michelin star restaurant serve food with hairs in, this was quickly remedied with a replacement dish, no offer of a complimentary drink as way of an apology. We were also disappointed to what appeared to be rudeness towards a young lady who appeared to be new in the job from a couple of the other members of staff.
Be the first to ReplyVery disappointing
Overall we were very disappointed with our experience. Neither the service nor the food were consistent with our expectation & there apprised to be no-one present on the night with the gravitas to intervene and remedy the situation
When four people have traveled a long distance and have looked forward to this event for some, this is particularly disappointing
Interestingly, we have provided feedback post our meal and no-one has either acknowledged this feedback or responded
There are so many great restaurants in London, our advice would be to go elsewhere
No way Michelin Star!
Such a disappointment. No real welcome, waited ages for our pre dinner drinks, starters were good. Two out of the 4 mains were cold so had to be re done and at no time were we asked if all four could be taken and redone! ( quite shocking for a restaurant at this level!). Cost to quality was outlandish! When we asked for our bill as the waiter ran past (yes ran) he said ‘I’ve not got time for that right now’. No one appeared to be in charge or wanted to offer apologies for a poor meal and experience. I have subsequently written to the restaurant twice to share this before taking to making a public review! Guess what? No one felt it necessary to contact me.
I would avoid this place if you can - there are many more oriental/Asian restaurants charging 1/4 of the price for much better food and service.