Out of the 4 Indonesian restaurants in the Netherlands I've - Kantjil & De Tijger Amsterdam - Buy Reservations
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🤮 1/5 - Out of the 4 Indonesian restaurants in the Netherlands I've
By 👻 @Tan D., 08/13/2020 3:00 am
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Out of the 4 Indonesian restaurants in the Netherlands I've been to in the recent years this was the worst. The nasi rames dish I had tonight is the perfect illustration of what happens when the kitchen, staff and management no longer cares. Food:Under no circumstances will this restaurant serve you a rijstaffel for one person so I ordered their suggestion: a nasi rames which has most of the same dishes but is served in one single plate. Well guess what happens when all the food is served together? It looks and tastes bad. My fried rice was swimming in some vegetable sauce and no longer dry. Since there was no light at my table I could barely distinguish what I ate and frankly everything tasted almost alike. The meat was overcooked and dry. Have a look at the picture. Does the dish look appetizing to you?Service:The wait staff was friendly but slow and certainly not customer focused. They rather go clean tables or stay inside the restaurant (which seemed empty when I went in there) than being with the customer. I had to wait a rather long time before someone came and took my order. Eventually towards the end of my dinner my waiter remembered and came around to light the candle at my table, the only light source for the table. They couldn't even get the bill right. I pointed out that they missed to account for my drink. Manager:Since I really wanted to try their rijstaffel I asked to talk to the manager to see if they could make an exception to their rule of not serving it for one person. Considering that a rijstaffel costs twice as much as the dish they wanted me to order I thought that would be a win-win situation especially since the restaurant had to close for months during to the pandemic. Absolutely not. Shaeffa, the manager for that evening, told me I don't understand their concept. It's meant to be shared for 2 people. Well this restaurant is the only rijstaffel restaurant I've been to who refuses to serve it to one person. The only way they would serve it is that I would order it for two people. I don't know why she's appointed manager. She obviously has no qualities or eagerness to make sure guests have a good time at the restaurant and make sure that her restaurant generates profit. Will I come back? Under no circumstances Whom do I recommend this to? Shaeffa so she can experience how bad her and her team's service is.
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