AppointmentTrader FAQ - Kimpton Hotel Palomar South Beach - Trade Reservations
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- Any Room Type
- Any Standard Room
- Essential Room You Deserve A Room As Unique As
- 2 Double Essential City View 295 Sqft Room
- 1 King Comm Mobil Acc Roll Shwr Balcony 300
- 2 Double Comm Mobil Access Roll In Shwr 320
- One Vehicle For Each Night Of Your Stay.
- 1 King Essential Atrium View 275 Sqft Room
- 1 King Essential City View 265 Sqft Room
- 1 King Atrium View 275 Sqft Room
- 1 King City View 265 Sqft Room
- 2 Double City View 295 Sqft Room
- 1000 Ihg One Rewards Bonus Points Per Night.
- Stays At The Kimpton Palomar South Beach.
- Any Superior Room
- 2 Double Premium City View Balcony 315 Sqft
- 1 King Premium Terrace Sunset Harbour Vw 300
- 1 King Premium Balcony 300 Sqft Room 50sqft
- 1 King Premium Grand Terrace 385 Sqft Room 800
- Any Accessible Room
- 1 King Communications Mobility Accessible 300
- 2 Double Communications Mobility Accessible 320
- Any Premium Room
- 1 King Premium Balcony 300 Sqft Room
- 1 Queen Premium Balcony 300 Sqft Room
- 1 King Premium Terrace Sunset Harbour View 300
- 1 King Premium Grand Corner Terrace 385 Sqft
Kimpton Hotel Palomar South Beach Reviews from The Last Year
Had a very bad and frustrating experience as a visitor to
Had a very bad and frustrating experience as a visitor to this hotel due to being overcharged for valet. I am a Miami local who brought my kids to visit my cousin and his kids who were staying here. I called ahead to this hotel to ask about valet pricing and was told visitor pricing was $29. When I arrived, I explicitly asked the valet again how much for 4 hours or less of visitor parking (not overnight). I was told $29. I was not given a curfew or a time to leave when that would change. When I went to leave 3 hours and 20 minutes later and went to pay my valet, I was told by a different valet that it would be $59 just because I stayed 20 minutes past 11 - as I was leaving the hotel with my kids to head home - clearly not doing an overnight. I protested this but they refused to lower my amount to what they had originally told me. So I paid the $59 they forced me to pay. Nice way to treat a local.
Awful experience here.
The second my husband and I were greeted it was a bad experience. They don't uphold their policies and they don't treat their customers with kindness. I've never had such a terrible experience in a hotel. I would never return and suggest you don't waste your money somewhere like this.
We stayed here for a long weekend in January.
Most of the front desk staff were very friendly, welcoming, and helpful. The valets were great. The location is somewhat convenient in that it's within walking distance to the Lincoln Road shops. The roof pool is nice. But the immediate surroundings are pretty ugly, on a very busy street, with views of a commercial storage space, a dialysis center, and other depressing sights. The lobby is tiny and there is no bar. You feel like you're in a garage, and you sort of are. The restaurant service is very limited. The street noise is there, but it's tolerable. We reserved a room with a king bed and (after arriving late due to flight delays) were given one with a queen. They moved us the next day. The new room was fine. What made our last night pretty bad, however, was a terrible noise from the roof. I believe it was due to high winds hitting a metal structure (we were on the 5th floor, just under the roof.) It was an unbelievably loud groaning and whining that woke us at 3 a.m. and continued until we left for the airport around 6. I even recorded it, it was so loud, like a freight train in the room. We did mention it to the desk employee when we checked out but he was not very interested. I've always liked the Kimpton brand but this one wasn't great. I hear the other Kimpton closer to the beach is nicer.
I checked in today for a 4-night stay - I'm a regular, I
I checked in today for a 4-night stay - I'm a regular, I know the neighborhood well, and I am familiar with the property. I've stayed here a couple dozen times since it opened. To my surprise, the front desk did not have my reservation. At check in, Isabelle said they were having IT issues and lost my reservation, were fully booked, and that I would have to pay the on-site rate, 3x the price I paid weeks in advance, to get a room category below my booking. She said I would be refunded eventually for my original booking (which was magically confirmed during this conversation). About 45 minutes later, waiting in the lobby and calling corporate the entire time, Isabelle finally "found" my reservation, but I was placed in an inferior room. Im now here for 4 nights/5 days and not getting what I paid for, horrible service and no desire to correct horrible experience mistakes, and they won't even let me cancel and go somewhere else. Steer clear of this one. There's nothing like flying across the country to be turned away from your pre booked, prepaid, and confirmed hotel.
The Kimpton brand of the IHG hotel chains is absolutely one
The Kimpton brand of the IHG hotel chains is absolutely one of my favorites, and the hotel Palomar is no exception. This is my third time staying at this hotel, and, undoubtedly, my favorite hotel in SoBe. It is far enough removed from the hustle and bustle of South Beach by being on Alton Road, but a quick 15 minute walk will get you right into the center of all the action. The customer service received from Isabel and Reggie were top tier! I also love that they provide hot tea and coffee from 7 AM to 11 AM and, they have oat milk as a non-dairy creamer! Also, during the Christmas holiday, they have a hot chocolate bar - with marshmallows and candy canes! Small touches that make it so intimate and personal, which I love and make a stay excellent. The beds are super plush and the shower pressure. Excellent! Also big shout out to Denise, who drives the free mile-circumference shuttle. She is so engaging and funny. The only drawback, and the reason for four stars, is because the delicious restaurant on site is now closed. They did share however, a new restaurant is coming, so I will be sure to check that out upon my return to this very hotel when I return to Miami Beach.
Excellent experience.
Very clean and well maintained property. Friendly and attentive staff. Small but clean and well maintained fitness center. Free coffee in the mornings. Far enough from the hustle and bustle of ocean drive to give you a quiet and peaceful home base, but close enough so that it's easy to walk to or take a quick rideshare to nearby attractions. Would hundred percent recommend to anyone looking for a nice place to stay on Miami Beach.
Love, love this hotel.
Just 2 blocks from Lincoln Street, the pedestrian walking mall. The staff are so nice, clean room, free wine happy hour 5-6 in the lobby, the coolest infinity roof top pool and a huge rooftop deck. I love love this hotel!
The front desk people are incredibly unhelpful.
The entire hotel is awful do not stay here.
The balcony/views were the most disappointing part, however
The balcony/views were the most disappointing part, however the front desk concierge, Catalina did an excellent job of accommodating my friends and I while we were there. I hated being so close to the street so she moved me to the highest floor possible. She was so friendly and ready to tend to my every need! This is definitely the type of service I look for wherever I go. The restaurant Morini, attached next door to the hotel was also a great spot. Delicious food and drinks! Valet was quick and efficient. Overall I was pleased with my stay. And I have Catalina to thank for it!
Miami Beach's Best Hotels that are most frequently booked by customers of Kimpton Hotel Palomar South Beach
Ranked #12 in Miami Beach's Best Hotels.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Bid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answer