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11 Reviews
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They judge you by looks not money
Absolutely shocking experience here. We booked a table in bar american for 4 with the day manager for 7pm. We met our friends who had flown in to be with is. We changed our restaurant plans to be in this establishment. When we arrived the manager said you cant have a table and was the most rude person I have ever met. Told us to go away basically leaving us very angry and no dinner reservation. We come all the time to monaco and spend lots of time and money in this place but will never set foot in here again. I urge everyone else to avoid. Shocking customer experience but guess this is why all new money is going to dubai!
Be the first to ReplyGreat Night - Best when the band start playing
Really nice bar. Great atmosphere and the band was fabulous! Nice relaxing drinks and met some nice people. The decor was swanky but i was expecting a bit more swanky with the clientele as it says on the website to dress to impress but it was a mixture. Great night though!
Be the first to ReplyEssential
Good service, exquisite atmosphere, a must if you visit Monaco. Nice music. To come back
Be the first to Reply5 star service
Ambience and spectacular service my go to spot for my 5 days in Monte Carlo . The staff are so lovely and thank you Tarik for looking after me . Over all a 5 star experience . Will visit again soon Thanks Alicia
Be the first to ReplyThe most uninclusive experience
The real luxury, as I always say, is the service. I am intolerant to gluten, this afternoon I went to Bar Americain and ordered a tea, I informed the waiter of my gluten intolerance, he waxed that they had gluten free biscuits or small pastries. The reply left me speechless 'we don't have anything', incredulous I told him to ask to the maître, he came back shortly after confirming that they didn't have anything, I have never before seen such an uninclusive experience in a this category hotel. Shameful.
Be the first to ReplyWonderful and we visit everytime we’re in Monte Carlo…
We visit here everytime we’re in Monte Carlo and it never disappoints.The venue,the service,the ambience is how everything should be.Location is perfect right next to the casino.Highly recommend this beautiful bar.
Be the first to ReplyArrogance and entitlement sums up what the service at the Bar Américain has become. The manager has become a bouncer
I’ve been coming to the Bar Américain since 2008 around new year and although it was always difficult to find a place the managers like Massimo were always courteous and helpful. The new guy and some haughty ladies in the new reception show a level of disdain for clients that is difficult to match anywhere in the world. A pity. Will never return. When in Monaco you expect a high level of service. That’s not what customers are getting
Be the first to ReplyExperience Denied
Wouldn’t let me (and my aunt) access the bar because we were not staying at the hotel and couldn’t talk my way in French. One of my favorite things about traveling is enjoying a well crafted cocktail and ambiance. Too bad they wouldn’t let me spend my money. Very disappointed and won’t hold my breath.
Be the first to ReplyBad experience Monaco for Indians
Not impressed at all with our treatment at this bar. We were told it was full when there were loads of empty seats….and very disappointed that Monte Carlo would discriminate based on colour. :( Hoping things would change for coloured people in the future!!
Be the first to ReplyLovely bar in good setting in cafe de Paris
Came for drinks before le grill. Great people watching place and the atmosphere is good very good place to people watch also as just off the main entrance. Drinks were good but pricey but after dinner we came back as there was entertainment which was great and we even had a dance. Worth a visit
Be the first to ReplyI’m sorry to say
The lobby, the bar and the terrace smelled like added eggs. The service was equally. Some garçon tried his best, others didn’t even know how to behave like one. They even didn’t know how to do old fashioned drinks like a cosmopolitan. Is there anything more to say?
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