The absolute worst service. - Le Gratin New York - Buy Reservations
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🤮 1/5 - The absolute worst service.
By 👻 @Elizabeth C., 06/02/2022 3:00 am
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Ruined our night. Our server, an older gentleman with frameless glasses, white hair, tall was training another waiter. Offered the wine list after we ordered three individual glasses. Didn't even know they offered bottles. Waited twenty minutes for the wine list after he told us there was one and that's when I noticed they have bottles. Why wasn't this offered when we sat down? He dropped my fork and never brought me another one. Had to ask another waiter after waiting 15 minutes. Didn't even know there was a sommelier till halfway through our dinner and had to wait 20 minutes for that. I made eye contact with the server thinking he would come back but he didnt. He just hung out by the register. Our entrees came at the same time as the wine bottle was ready to be served and I asked them to wait to serve dinner till after the wine was served and they didn't even listen. Dinner was served first. Just awful. I can't even talk about the food due to the terrible service. It wasn't even a busy night. Our reservation was one a Wednesday at 9. Just awful, would give it zero stars if I could. Terrible waste of money
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