Wanted to love - Lily's Malibu - Buy Reservations
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🤢 2/5 - Wanted to love
By 👻 @Vida67, 09/28/2022 3:00 am
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Let’s start with the positive. Cute cafe, warm and inviting. Yum looking pastries. Nice menu options. Negative, very POOR customer service. The young people there don’t care or want to be there. The young man making the coffee will not greet you. Looks angry and barely talks to you. I ordered a Pumpkin Latte that had no pumpkin in it. Taste just like coffee. To his credit, the temperature was on point! The burrito was ok but took awhile to make. Items are expensive so it least give good customer service. They are short staffed like most of Cambria businesses so even more so these employees should be retrained to provide better customer service so people will come back. Wishing them the best!
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