Dismal service! Make sure you check what you’re receiving before you leave!! - Maize Mexican Grill Champaign - Buy Reservations
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🤮 1/5 - Dismal service! Make sure you check what you’re receiving before you leave!!
By 👻 @ZDarvesh, 09/19/2021 3:00 am
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I placed an order for pickup at Maize, which I have done many times in the past, but this time, the service was poor and below standard. I had two entree’s and an order of a side of chips and salsa. Technically, I should have received three containers of salsa; that was not the case, I received only one. I had placed an order for a watermelon juice with no ice; only to get an order of lemonade with ice. If I wouldn’t have checked then and there, I would have to come back to return the drink. When I requested that I get the correct drink, if was filled up to 3/4 of the cup and I was told that that is the amount of drink that they fill the cup with with and the rest was for ice. I asked to speak with a manger because it seemed like the servers were not interested in fulfilling the order with due diligence. The manager was the guy I was talking to; some 20 year old college student, who didn’t know much about customer service! This has been, by far, my worst experience at Maize! Word of caution! Make sure you check your order before you leave!!!
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