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🤮 1/5 - My son and his wife, knowing we are foodies, found a
By 👻 @David F., 02/18/2023 3:00 am
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My son and his wife, knowing we are foodies, found a restaurant we had never been to (Mistral) and generously gave us a $250 gift certificate. We were properly excited to try something new. We arrived and found a charming old building which was nicely appointed as a French restaurant. The mâitre d' showed us to a nice two top table and we waited. Fortunately the people in the tables next to us were charming and time passed quickly. After 15 minutes we were able to ask a member of the wait staff for menus which were promptly delivered. It was then that we noticed the quiet desperation in the eyes of the apparently overworked, underpaid wait staff. Someone came to ask if we wanted water, and we also ordered drinks. Not in the mood for wine, so I had a margarita and my wife had a Hendricks and tonic. Both were delicious. After another ten minutes a gentleman showed up and asked if we had decided. Somewhat taken aback by his abruptness but yet undeterred, we ordered dinner. I ordered a salad and the duck confit. Wifey asked for the short ribs. She also asked him to order a soufflé for desert since it usually takes some prep time. My heirloom tomato and cucumber salad arrived in about ten minutes. Bread also arrived. While warm and quite good, it was squashed with tongs to the size of a cookie. The small salad was under seasoned and underdressed, which it shouldn't have been for $20. Our food was another fifteen or so minutes away and when it arrived it went to the table next to us. The woman at that table was astonished that her fish was so dark, since it was my wife's short ribs. It was quickly sorted out, and a good laugh. Unfortunately the aforementioned ribs were tasty, but stringy and tough. As it turned out, the duck confit was dry, and horribly overcooked. I'm going to do some research on how it's possible for a confit to be so dry. The orange sauce with the duck was delicious as were the mashed potatoes as if the dish were well conceived, but frankly horribly executed. We didn't complain. Just kept wondering why this rather expensive restaurant was such a disappointment. We waited close to a half hour after eating before we decided to cancel the soufflé and leave. The mâitre d' apologized for the delay and took it off the bill whilst offering some fresh berries. As we were ready to go, the soufflé arrived along with a snarky comment "oh, you've got time for the soufflé now," He proffered the check and I paid with the gift certificate, asking him to give the remainder of the certificate as a tip. He said I couldn't do that because it was company policy to use gift certificates only for food. He also wouldn't allow me to charge the tip saying it must be in cash. Fortunately I had a fifty dollar bill to tip the long suffering wait staff. They were obviously not the problem here, no matter how underpaid and undertrained they seemed. As we left, we were offered a fiftyish dollar gift certificate as change. I told him to keep it since we wouldn't be coming back. I also said something horribly rude and out of character to the mâitre d' as I left. To his credit, he called me the next day to ask why I was so upset. It seemed a waste of my time and his to return the call. We won't be returning.
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